Windows Media Player encountered a problem while creating or saving the playlist.

Anonymous
2010-02-19T16:23:52+00:00

Since last week I cannot create a playlist in WMP 12 on windows 7.  Also cannot rip cd's. MS has no information regarding this problem. Worked o.k. before last week when updates were installed.  Has there been a way found to remove WMP 12 and revert to WMP 11?  Or should I abandon Windows 7 and return to VISTA?  I have done what I know to do so far, including restoring computer to an earlier date.  Still does not work right.

Microsoft... Please fix WMP 12.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-02-25T19:41:05+00:00

Hi Trakai,

I would recommend you to run the Windows Media Player settings troubleshooter and check.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

If the issue exists uninstall and re-install the Windows Media Player. Here is how.

Uninstalling and Reinstalling the Windows Media Player:

Step 1.

Uninstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
  4. Restart the computer

Step 2.

Reinstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and place a check mark in front of Windows Media Player.
  4. Restart the Computer.

For more inofrmation refer to the article below:

http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

Hope it helps.

Thanks and Regards:

Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2016-02-17T02:32:19+00:00

    Thanks this helped, my issue was that it was pointing at a folder that no longer existed for OneDrive, which I don't use, but I used to. Deleting that loc under the path you mentioned fixed it. 

    Izi

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  2. Anonymous
    2015-12-01T23:45:27+00:00

    I've had this same problem on windows 8.1 and after hours of searching online ive finally fixed it... it may work on 7 as well give it a shot open the media player click organize>manage libraries>music and change the default save location

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  3. Anonymous
    2015-11-12T17:24:55+00:00

    The reason (for me) that this problem occured, is that I did not have a default folder assigned as 'Default save location' in the libraries.

    Wish I'd realised that before nuking all my settings :(

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  4. Anonymous
    2015-09-15T13:59:58+00:00

    My solution to this issue was very simple. When I clicked on the 3 1/2" disk icon under the Play tab to save the playlist I created I got the error "windows media player encountered a problem while saving playlist", however if I clicked "Options" the last icon on the left under the Play tab and selected "Save list as", the list was saved just fine.

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