Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2013-06-25T07:21:30+00:00

    I find it incredible that a company the size and wealth of Microsoft doesn't put out a fix for this problem since I own a brand new computer, with Windows 7 64 bit, with Blue Ray, and CAN'T use it because you people didn't make the software for it to work?????? I find that unacceptable and a good reason to switch to Apple Products. Incredible, just screw the customer, huh? Some business model you guys follow.

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  2. Anonymous
    2013-05-30T21:47:55+00:00

    absolute rubbish. I can buy a £50 blu ray player that will happily play my blu rays and DVDs - why is your OS or your managers so retarded that Windows 7 which also costs quite a lot, cannot ?

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  3. Anonymous
    2013-04-24T23:52:47+00:00

    And, here it is 2013 and STILL the problem exists. Thanks for nothing Microsoft.

    Yes mate, that is a petty effort from Microsoft indeed. The problem still remains with Microsoft`s Windows Media Player. A few weeks back I set as default the CYBERLINK Power DVD 10 that came with my LG BLUERAY device and not using media player anymore as it is useless when it comes to BLUERAY DISCS. Microsoft don't seem to bother or care about it.

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  4. Anonymous
    2013-04-24T15:56:40+00:00

    And, here it is 2013 and STILL the problem exists. Thanks for nothing Microsoft.

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