Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2011-04-01T00:29:52+00:00

    Hi Patrick,

     

    Welcome to Windows 7 Answers Forum!

     

    Unfortunately you cannot play BluRay discs Windows Media Player on Windows 7 it is so by design, it is because of some codecs. You can try using some third party players and check if you can play the BluRay discs.

     

    The third-party products, information on 3rd party websites, or drivers created by 3rd party companies that have been discussed are manufactured by vendors independent of Microsoft; and we make no warranty implied or otherwise, regarding these products so use at your own risk.

    Note: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

     

    Hope this information is helpful.

     

    Amrita M

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

     

    thanks for forking over the $200 for buying this steaming pile.  now shove this log back up yourself. 

    Oh that software isn't supported GL with the crashes.

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  2. Anonymous
    2011-04-01T00:26:14+00:00

    Hi Patrick,

     

    As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

     

    To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

    Check the below link:

    http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

     

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    thanks for the automated middle finger.  We all appreciate Microsoft's support on the issue of loosing the format war with HDDVD. 

    Perhaps they cant afford to include the codex from Sony in the cost of the OS.

    HAHAHAHAHAHAHA

    well now for the supports advice.  i suggesting getting the driver/player from a wonderful virus laden and buggy 3rd party program.  Good Luck.

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  3. Anonymous
    2011-03-31T15:00:02+00:00

    Why should they pay $20 for Windows for a "feature" they never use?

    But they wouldn't have to. Just as there are different versions of Windows anyway (Home Basic, Home Premium, Pro, Ultimate, Enterprise etc), just include Bluray playback in the most expensive one, and add an overhead to the cost.

    Or better still, make it an official purchasable add-on for those that want it properly integrated into the current Movie Library, without having to rely on 3rd parties to make it work.

    I don't care what anyone says, I have tried both PDVD and TMT and they don't integrate *properly*. They do a good job, but you can still tell you are not in the native MC interface.

    Sorry to bring this thread back again - I just happened to be searching to see if Microsoft had progressed.

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  4. Anonymous
    2011-03-31T02:04:42+00:00

    What's up with Micro soft, can't say you don't have engineers to solve issues with problems with Blu-Ray playback or record.  If I had of known about this, before hand, Windows 7 Pro, would not have been purchased, and installing so it wouldn't play.  Window's Media Center should be able to handle any format of Disc, whether they be Audio, Video, DVD's HD-DVD's and Blu-Ray formats.  Micro Soft and it's engineer's and designer's should have known this from the start.  I pay for your software and it doesn't work.  I should be able to get a refund because Micro Soft fumbled the ball and now your engineers say to go to a 3rd party and even though it doesn't endorse using this software is at your own risk.  That's like buying your soft ware and then when I find out it doesn't do one of the things I expected from it, you hold a knife to our throats and send us to 3rd party vendors that you don't endorse, is just plain Ludicrous.  There should be a software patch that will fix this issue, and fast too.  Patience is a virtue, but theft by omission is even worst.  Micro Soft certainly fall on it's sword and get this fixed fast.

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