Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.


Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,


Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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326 additional answers

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  1. Anonymous
    2013-01-17T21:44:36+00:00

    If this is  result of you changing you harddrive  for example from 250 t0 500G the these are the steps.

    1. download the latest intel rapid storage driver first from intel.com http://www.drivermanager.com/en/drivers.php?Brand=Intel&Logo=intel&gclid=CNfhq8qt8LQCFVCd4AodO2kA0w or search for for your computer model in google and download from the link provided install and restart your computer.
    2. If its windows vista or before download sp2 manually and install make sure you know know the operating system and whether 32/64 bit. http://windows.microsoft.com/en-US/windows-vista/Learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

    The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

    I would like for you to perform general Troubleshooting steps for Windows Update.

    General Windows Update Troubleshooting

    The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

    Stopping services pertaining to Windows Update

    1. Click Start, click All Programs, clickAccessories, right-click Command Prompt, and select Run as Administrator.
    2. If you receive a notification from User Account Control simply clickContinue.
    3. At the command prompt, type the following, commands and then pressENTER after each command.

    net stop wuauserv net stop bits

    net stop cryptsvc

    1. Please do not close the Command Prompt window.

    Renaming folders pertaining to Windows Update

    1. At the command prompt, type the following commands, and then pressEnter after each command:
    2. ren %systemroot%\System32\Catroot2 Catroot2.old
    3. ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
    4. Please do not close the Command Prompt window.

    Registering DLL’s pertaining to Windows Update

    1. Please copy and paste the following text into a newNotepad document, and save the file as WindowsUpdate.BAT save this file in your c:/ documents
    2. If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

    -or-

    1. You can manually type each command at the command prompt:

    regsvr32 c:\windows\system32\vbscript.dll /s

    regsvr32 c:\windows\system32\mshtml.dll /s

    regsvr32 c:\windows\system32\msjava.dll /s

    regsvr32 c:\windows\system32\jscript.dll /s

    regsvr32 c:\windows\system32\msxml.dll /s

    regsvr32 c:\windows\system32\actxprxy.dll /s

    regsvr32 c:\windows\system32\shdocvw.dll /s

    regsvr32 wuapi.dll /s

    regsvr32 wuaueng1.dll /s

    regsvr32 wuaueng.dll /s

    regsvr32 wucltui.dll /s

    regsvr32 wups2.dll /s

    regsvr32 wups.dll /s

    regsvr32 wuweb.dll /s

    regsvr32 Softpub.dll /s

    regsvr32 Mssip32.dll /s

    regsvr32 Initpki.dll /s

    regsvr32 softpub.dll /s

    regsvr32 wintrust.dll /s

    regsvr32 initpki.dll /s

    regsvr32 dssenh.dll /s

    regsvr32 rsaenh.dll /s

    regsvr32 gpkcsp.dll /s

    regsvr32 sccbase.dll /s

    regsvr32 slbcsp.dll /s

    regsvr32 cryptdlg.dll /s

    regsvr32 Urlmon.dll /s

    regsvr32 Shdocvw.dll /s

    regsvr32 Msjava.dll /s

    regsvr32 Actxprxy.dll /s

    regsvr32 Oleaut32.dll /s

    regsvr32 Mshtml.dll /s

    regsvr32 msxml.dll /s

    regsvr32 msxml2.dll /s

    regsvr32 msxml3.dll /s

    regsvr32 Browseui.dll /s

    regsvr32 shell32.dll /s

    regsvr32 wuapi.dll /s

    regsvr32 wuaueng.dll /s

    regsvr32 wuaueng1.dll /s

    regsvr32 wucltui.dll /s

    regsvr32 wups.dll /s

    regsvr32 wuweb.dll /s

    regsvr32 jscript.dll /s

    regsvr32 atl.dll /s

    regsvr32 Mssip32.dll /s

    Restarting services pertaining to Windows Update

    1. Click Start, click All Programs, clickAccessories, right-click Command Prompt, and select Run as Administrator.
    2. If you receive a notification from User Account Control simply clickContinue.
    3. At the command prompt, type the following, commands and then pressENTER after each command.

    net start wuauserv net start bits

    net start cryptsvc

    exit

    1. Now please check for updates using Windows Update to see if the issue has been resolved.

    These steps were provided by MVP, BSOD.

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  2. Anonymous
    2012-12-30T19:05:57+00:00

    Hi,

     When i try to take the updates, its throwing the error 8024A000.

    Not to able get wats the reason

    Help me out

    The problem is  the Intel Rapid Storage Technology Driver were more then likely not installed go to the linkks below and install the drivers and it should fix your problems.

     The lond drawn out directions above have never worked on any computer I have ever tried it on and I am a 15 year computer tech. 

    http://www.intel.com/support/chipsets/imsm/sb/CS-020644.htm?wapkw=(Intel+Rapid+Storage+Technology+Driver)  

    One can use this utility to determine the chipset - Intel® Chipset Identification Utility

    And, here's the link to the Intel Drive Update Utility

    This will only work with Intel products. It work for me .

    I tried the original directions at beginning of the post 3 times and it never helped, it does help for some people while my post here helped me.

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  3. Anonymous
    2012-12-30T18:13:06+00:00

    Worked perfectly - Thanks!

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  4. Anonymous
    2012-12-16T20:21:56+00:00

    HI Peter,

    Mariljns solution worked for me however, in reading your message, a question, did you run the BAT file in the elevated Administrator Mode ? right click bottom right corner of W8, select Command Prompt -Administrator ? But above all, make sure it is a BAT and not a TXT file.

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