windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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  1. Anonymous
    2010-12-08T03:52:25+00:00

    Thanks.  Making HDMI the default solved the problem.  Now when HDMI cable is plugged in sound goest to HDTV and when it is unplugged the sound goes to the laptop speakers.  Thanks again.

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  2. Anonymous
    2010-11-29T19:07:05+00:00

    go on control panel, then hardware and sounds,  then sound. should show ur laptop speakers. right click on that then choose "show disabled divises"

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  3. Anonymous
    2010-11-14T15:15:20+00:00

    Check the website specific to your pc and update your driver to your model number.  I was getting the same run around with microsoft updates. I was not getting my intel 4 chipset card updated with hdmi capabilities video played fined but no audio. As in my case i installed the lastest driver from Gateway specs to windows 7 64bit and solved the issue.

    In some cases we have to upgrade and  tweek our our pc from the manufacture updates as well as Microsoft.

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  4. Anonymous
    2010-11-13T21:17:56+00:00

    Vista and newer do not support drivers in the way XP did.  This is because Microsoft caved to pressure from the audio industry and has made low-level changes to the OS to prevent users from easily using programs on Windows to record Music and Video from the Internet.  Do not expect Microsoft to provide any solution since bigger pockets than yours have convinced Microsoft's top-brass to design their products this way.  In future service packs even greater restrictions will be seen.

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