Office icons dissapear in Windows 7

Anonymous
2009-10-22T19:03:52+00:00

why do my Office 07 icons keep disappearing in windows 7?

Windows for home | Previous Windows versions | Accessibility

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Anonymous
2009-11-19T20:30:26+00:00

This has happened to me as well and was corrected by viewing the properties from the desktop folder.  Once I clicked on the change icon button and canceled the action all the icons for the Office 2007 programs and files were restored, including the taskbar pins.

Reinstalling the programs would not fix the problem from happening again IMO, and not an appropriate solution.

Gor

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  1. Anonymous
    2010-03-25T12:38:42+00:00

    Icons will not display if this folder is missing:

    C:\Windows\Installer{90120000-0012-0000-0000-0000000FF1CE}

    (or wherever you have installed windows)

    It contains the icon files.

    Copy the folder from another machine and you will be instantly remediated!(at leas I did)

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  2. Anonymous
    2010-03-22T13:14:32+00:00

    Hello, I am just adding another voice asking for Microsoft to come up with a fix. I have users at my workplace getting very frustrated with this.

    Thank you,

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  3. Anonymous
    2010-03-15T22:20:49+00:00

    I see the same thing, COcompman. As soon as I re-pin it, the icon reverts to something more Win7-looking, but still generic.

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  4. Anonymous
    2010-03-11T14:43:09+00:00

    Mine was a bit different. Clean install on a bare drive of Win7 and Office 2007. Worked great for a few months. I had Outlook pinned to the taskbar but no shortcut on the desktop. Months later, I installed some random program (can't remember which one) and my Outlook icon went to a generic icon. This persisted for weeks. I reviewed this thread and tried the solution proposed by asordu of turning on the checkbox. This didn't work for me. I then put a shortcut on the desktop for Outlook and it showed up with the correct icon! I then went to unpin the icon from the taskbar so I could try putting the new shortcut on the taskbar. I right clicked on the generic icon and unpinned it. Immediately the regular Outlook icon appeared on the taskbar.

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