My Sharper Image Model EC-WS115 suddenly stopped receiving information from the server late December of 2017, via the "5 Day Forecasts software.
Below is what Sharper Image Customer Service e-mailed back to me. It appears it is now a pile of trash and will no longer work as far as I can tell from the email below. It looks like the manufacturer went out of business.
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Dear Matthew,
Thank you for contacting Sharper Image. The product you have (Sharper Image EC-WS115 & Software 5 Day Forecast) was sold by the former Sharper Image company.
The manufacturer of the item has just gone out of business and this may be a result as to why the product has stopped working.
If you have any other questions regarding Sharper Image, please call us at 1-877-714-7444, Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time or email us at ******@sharperimageonline.com.
Sincerely,
April
Sharper Image Customer Service