Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-06-09T06:11:43+00:00

    Stefan, your solution works perfectly. Thanks very much. I did as you explained: 

    1. Stopped the application ("Close" on the application, then right click the the tray icon and choose Exit)
    2. Located the original "5-day forecast.exe" in Program Files (x86)
    3. Renamed it in the same location
    4. Saved your download (right-clicked your link, and Save link as ... ) directly to the same location as the original: http://www.fraservalleysoftware.com/download/5-day forecast.exe
    5. Double clicked the new "5-day forecast.exe" (also tried using the original desktop icon, and as that is still targeting the .exe file, it still launches the application just fine)
    6. Voila, the application is back to life on my PC (Win Vista 64-bit); the setting does indeed show "V1.02b (FVS)"
    7. Getting the device to display requires the same tedium as always - good batteries, start it next to the transmitter, move it gradually away to its site a couple of rooms away . . . .

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  2. Anonymous
    2012-06-09T02:23:19+00:00

    Ah, I've figured it out:

    The time response coming from server2.netinfostation.com is:

    13390343 1339034354 01:59:14 Jun-07-2012.

    We've already concluded that the second value is the epoch, which sets the date and time to the application. Now... the first number is supposed to be an offset in seconds. Yes, I know it's just the first eight digits of the epoch, that's why the app doesn't work ;-)

    The number above works out to about 155 days. The actual offset should be like 0.9 (probably some delay measured based on the processing of the request).

    I've found that server1 does give the correct time response. So I've hacked the executable to make it connect to server1 instead of server2. You can download it (at your own risk, of course... and don't blame me for the bad weather!) from:

    http://www.fraservalleysoftware.com/download/5-day forecast.exe

    Now what does that mean? There's some very confusing difference between server1 and server2 in the time response. On purpose? Who knows. Did the URL for server 2 used to be redirected to server1, but now because of the move it isn't? Who knows... But at least I expect my fix to help everybody out till the guys at Forecast finished their "move" :-)

    Stefan Viveen

    Fraser Valley Software

    Hope, BC Canada

    Thanks Stefan!!!  your fix rocks !!!   :)

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  3. Anonymous
    2012-06-08T13:18:33+00:00

    As Charlie indicated I just don't understand why Foreca would intentionally mislead us.  Just strange.  I'll wait to see if this outfit does what they claim and has it up by end week.  If not I'll run Stefan's fix.  Thank you so much for effort on this Stefan!

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  4. Anonymous
    2012-06-08T01:13:51+00:00

    Are the people who provide the data going to fix this ? (foreca.com)  Or is your executable going to be the only fix.  It seems like they should know at least as much as you do and take responsibilty for this problem.  Thank you for your persistence in pursuing this problem.

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  5. Anonymous
    2012-06-07T22:04:54+00:00

    Hello Jon,

    The problem found with AVG before was that no data was coming to the application at all, as AVG was blocking the access to the Internet. I haven't heard of any problems caused by AVG where it comes to connection between the application and the device.

    It might take a while for the data to come from the application to the device. So maybe you just need to sit and wait? If you disconnect power from the device, remove the batteries for a couple of seconds, and then put it all back and press the "connect to PC" button on the back, you should see the time show up on the WS which is the first sign of a connection.

    Good luck,

    Stefan Viveen

    Fraser Valley Software

    Hope, BC Canada

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