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I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:
http://www.box.net/shared/static/6o8ihesobp.exe
I downloaded this software. It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again. The installation and troubleshooting guide for this software can be found at:
This gadget is supposedly compatible with Windows 7. I am running Windows 7 Pro on my HP Computer.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have been following this thread for a couple of days now and I too have experienced the blank info and a date of 11/4, 11/3 etc. For whatever reason it started working tonight for me. I guess the server is back up from the move?
Hope so! I'm at work so I didn't get a chance to look this morning. I'll check when I return home and update.
I have been following this thread for a couple of days now and I too have experienced the blank info and a date of 11/4, 11/3 etc. For whatever reason it started working tonight for me. I guess the server is back up from the move?
Thanks ept8202 and all for all your help on this - I too have had the exact same problem the past week. Was working perfectly then nothing. Hours off, date showing 11/3 all of it. Hopefully they get this server issue resolved - I'll be looking for your continued updates from you or to see if the software finally has incoming data. At least then we'll know we are on the right track!
Hi, I bought one about 5 years ago and I was running windows xp, did not have a problem, then I installed win 7 pro was working fine till about 3 days ago and everything went blank except for time which was 4 hours behind, I to have spent hours on this thing to no prvail. I believe the company that supplies the information to the device is no longer in business, I need help with this issue as well.
Thanks to Stefan I have been introduced to Fiddler 2. There is quite a bit of info to be gleaned from this product.
The WS calls were coded in C
The date time data being returned is from servers in Bayside I believe Queens in NY not Finland
Finland’s IP addresses range is
From IP To IP
| 62.44.192.0 | 62.44.255.255 | 16384 | 19/12/2001 |
|---|---|---|---|
| 62.61.64.0 | 62.61.127.255 | 16384 | 06/06/2001 |
The C Getweather call identifies the city with a 9 digit numerical
The data being returned seems to be leftover caching info and to me is undecipherable.
I suspect WS software waits until all data is returned in the call and buffers it before posting to the device hardware hence though a valid date/time is returned residual data is displayed.
The residual date data is buffered by WS software as it is updated.
There are 4 buffers for the City data the stored data for any city remains constant
The HTTP protocol for the calls returns 200 (good call) there is no error indication returned on the call
There’s lots more info uncovered by Fiddler I could post but who cares.
Conclusion
The Ferco server as I stated Thursday is down. This has been confirmed by you and other sources.
My guess is no one is working over the weekend to fix it. I would hope by COB Monday we get valid data again.
