Can you help trouble shoot Sharper Image Internet Weather Station EC-WS115?

Anonymous
2010-01-16T01:38:22+00:00

I got this as a gift. It came without a software disk. After emailing customer support I got a link to the the following software:

http://www.box.net/shared/static/6o8ihesobp.exe

I downloaded this software.  It brings up the software images on my screen ... I can enter my home location in the software ... but the software never connects to the internet ... so I star all over again.  The installation and troubleshooting guide for this software can be found at:

https://docs.google.com/viewer?a=v&pid=gmail&attid=0.1&thid=125ff9392a328df7&mt=application%2Fpdf&url=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3D2%26ik%3Df308508e5f%26view%3Datt%26th%3D125ff9392a328df7%26attid%3D0.1%26disp%3Dattd%26zw&sig=AHIEtbTyi01RNj22kC0cK4nMeZULvfQL9w

This gadget is supposedly compatible with Windows 7.  I am running Windows 7 Pro on my HP Computer.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-03-11T13:12:35+00:00

    On Windows 7 machines, Compatibility Mode and a little patience appears to be the trick.

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  3. Anonymous
    2012-02-05T19:03:58+00:00

    THANKS!!! for this info... it WORKED after disabling AVG (it thinks the location file is an infected file and quarantines it).  Also, I learned you also have to add the 5-Day Forecast program to the Windows Firewall (or your firewall du jour) 's exception list.

    Paul

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  4. Anonymous
    2012-01-15T19:20:21+00:00

    download  and save to your desk top  then  plug in your  little  black box  receiver  with a little antenna  ( don't for get to to  put in batteries ) and then download and fill in the   info about   your location   . then hit send to receiver  and then if it doesn't  receive  after a time   move the untie  closer to the  PC  until if  gets the info then you can move it back to where you want it  . as long as it not to far   I had  no porblem  using the  disk  or the web site dowloading  hope this helps

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  5. Anonymous
    2011-11-07T20:57:08+00:00

    I just upgraded from Windows XP to Windows 7 64bit..With Xp, the weather station worked great. I never had any issues. Now I can't get it started in Windows 7. The version I am using is version 1.0.0. I noticed that there is a 64 bit version, 1.02. I am hoping its a newer version and maybe thats why I can't connect. How can I get a copy of this newer version?

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