A driver service for this device has been disabled. An alternate driver may be providing this functionality. Code 32 (Disc Drive Problem)

Anonymous

Hello,

I just entered a CD into my disc drive and noticed nothing was happening. So I went to manually click on the disc drive itself, and saw that it was completely gone. When going through the troubleshooting process in Windows 7, this note came up:

A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32).

Obviously I need to re-enable this service, but I am clueless as to which one or how to do so. Any help would be appreciated!

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Anonymous

Try the following MS KB article:

http://support.microsoft.com/kb/314060

Try following the steps for Windows Vista which should also work for Windows 7.

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52 additional answers

Anonymous

2012-06-11T01:54:22+00:00

Can you go to the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4d36e965-e325-11ce-bfc1-08002be10318}

Can you right-click on that registry key and select "Export" and save as a .reg file.

Then right-click the resulting .reg file and select "Edit".

Can you then copy and paste the contents of the .reg file to a post in this thread?

Also, what Operating System are you using?
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Anonymous

2012-06-11T01:06:02+00:00

Nothing that I have read has helped me.

The error persists.
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Anonymous

2012-06-10T23:07:19+00:00

Are you getting the same "Code 32" error?
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Anonymous

2012-06-10T22:45:10+00:00

not helpful
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