XP - Error: WshNetwork.EnumNetworkDrives (Caused by KB982802 and KB2360937)

Anonymous
2010-09-15T09:03:41+00:00

After installing update KB982802 the following code no longer works

 Set WshNetwork = WScript.CreateObject("WScript.Network")

 Set oDrives = WshNetwork.EnumNetworkDrives

specifically EnumNetworkDrives

It crashed with error code 800706C6 The array bounds are invalid.

Can anyone help?

Thanks Dave

P.S. tried to post this under XP but the windows updates link on the XP forum brings you here to the windows 7 forum!?!?

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-09-18T17:55:38+00:00

KB980802 is an Important (not a Critical) update for WinXP. If you've decided not to (re)install it, you may need to hide it so that Automatic Updates doesn't install it again.

  1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]

Double-click Automatic Updates > Click on Stop

(Stopping the service will take a moment)

  1. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]

Open the Download folder and delete its contents

Close the window.

  1. Go to Windows Update website | Select CUSTOM and allow the scan to complete | Uncheck/deselect KB980802 and hide it ("Don't show me this update again").
  2. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]

Double-click Automatic Updates > Click on Start

(Starting the service will take a moment)

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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Anonymous
2010-10-13T10:16:11+00:00

I experienced this same problem.

After installing KB982802 on Windows XP then objNetwork.EnumNetworkDrives does not work but only IF there is a mapped up drive to a Sharepoint site or if a Sharepoint site has been added to "My Network Places". If I remove the mapping to the Sharepoint site the problem disappears. If I remove the Sharepoint site from "My Network Places" then I have to reboot to get rid of this problem. There could of cause be other situations where this problem arises but in my case I could link this directly to mapping drives to Sharepoint site.

Also the "Net use" command returns an error:

"C:>net use

System error 1734 has occurred.

The array bounds are invalid."

Note that this is the same error as if objNetwork.EnumNetworkDrives is used, "The array bounds are invalid.".

I managed to rewrite my logins script where I used objNetwork.EnumNetworkDrives by using Set Drives = objFSO.Drives and DiskDrive.DriveLetter and DiskDrive.ShareName but this is clearly a bug in KB982802 that needs to be fixed by Microsoft.

It's not a solution to remove this patch from all Windows XP workstations.

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  1. Anonymous
    2010-10-12T22:19:54+00:00

    ...Oh well I give up trying to report bugs to MS!

    ...That's the exact page I used to open the ticket...SRX1138986847ID

    From MS Security today (!) => "I will let our people know about this issue..."

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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  2. Anonymous
    2010-09-18T09:07:52+00:00

    Hi,

    That's the exact page I used to open the ticket.

    SRX1138986847ID

    I gave them the eaxt information above. Hopefuly the line

    "After installing update KB982802 the following code no longer works" illustartes that the issue happens once the update is installed.

    I haven't bother replying to the e-mail or calling because I have uninstalled the update which has resolved my problem I am simply trying to make MS aware of the issue.

    Finally perhaps you could pass on the message to your tech that newsgroups are no longer supported rather than asking the customer to do so!

    Thanks David

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  3. Anonymous
    2010-09-17T17:10:37+00:00

    Did you open your email Support Incident via this page? =>  https://support.microsoft.com/oas/default.aspx?gprid=6527

    Did you tell the support tech that you only encountered the problem after you'd installed critical security update KB982802 (and that uninstalling it resolved the problem)?

    Can you tell me the SRX number associated with your email request?

    Have you replied to the email and told support that you didn't have a problem installing the update? If not, please do so now and also refer the tech to this page (which explains that those newsgroups are no longer supported by Microsoft): http://www.microsoft.com/communities/newsgroups/default.mspx 

    PS: You might try calling, too.

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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