the RPC server is unavailable on windows 7 stand alone logon

Anonymous
2010-07-06T19:44:28+00:00

When I try to logon to my windows 7 64bit stand alone machine, I get  the error message "the RPC server is unavailable"

It accepts the login - says welcome to windows then the error message waits a while then reboots. It has a fingerprint reader, but gives the same error when using a password. It will not start go any further then this in "safe mode" or "last know good configuration mode" or any other mode.. Did a checkdisk booting from a cd rom. Booting from a CD rom, I can see all of the files.. 

HP dv9000 4 gig ram

Stand alone - no Domain or homegroup

Windows 7 Ultimate installed since it was released

fingerprint reader installed, but I get the same error using a password 

up to date on service packs, MS Defender, AVG (free ver), Malware (free ver), Spybot (free ver)

Hoping to not have to do a re-install

  thanks in advance...

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2010-11-02T20:31:22+00:00

Another solution is to make sure "DHCP Client" and "RPC Endpoint Mapper" "Remote Procedure Call (RPC) Locator" "Remote Procedure Call (RPC)" are all running and set to automatic.

I hope this helps too.

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

55 additional answers

Sort by: Most helpful
  1. Anonymous
    2010-11-06T11:53:04+00:00

    Okay I've got a SOLUTION!!! :D IT"S FIXED

    I uninstalled Office Beta 2010 this morning and when restarted the RPC Service unavailable yadda yadda couldn't log in

    Okay F8>Repair>Run CMD then Bring up regedit>File>Export (Just get the explorer open)

    What I've noticed is that this "repair" state is in the virtual "X Drive" so any changes made to Registry doesn't really affect the REGEDIT of your normal System when it boots

    Okay now Navigate to your System Drive (REMEMBER THAT THIS REGEDIT CMD etc. IN THE REPAIR STATE IS ALL ON A VIRTUAL X:\ DRIVE SO GET INTO YOUR NORMAL SYSTEM DRIVE)

    C:\Windows\system32\config (usually C:)

    Rename the File "SYSTEM" to "SYSTEM2" or similar. (These files are your registry hive files)

    There's a folder called "Regback" which seems to be regular backups of your registry, copy the "system" from there into the "config" folder

    Restart and YOU ARE DONE :D:D:D *happy*

    Okay im not such a techy "coding" user and all that and if it wasn't for u guys I wouldn't have gotten it fixed (I didn't know what to do at first so i fiddled with wat u guys said) The n00B got it fixed in 1 morning though :D:D:D:D

    Thanks a million guys and I hope this helps u

    Was this answer helpful?

    70+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2010-11-03T07:10:31+00:00

    A definate solution: (only works with windows 64-bit, or atleast it I think so) step 1:Download this: http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp-Utility.shtml Step 2: Download This http://www.refusetosuffer.com/downloads/removeoffice2007/RipOutOffice2007.zip Step 3: Create a system restore point step 4: Run the software mentioned in step 2 Step 5: Run the software mentioned in Step 1, then go in start menu and type in clean and "Windows Install Clean-up utility" Should come up Step 6: Navigate to the Microsoft Office (in the utility mentioned above) and click remove Step 7: Restart, and voila! *NOTE: I am not responsibe for any damage this method causes. *NOTE 2: The microsoft office removal tool (here: http://support.microsoft.com/kb/290301) is a more straight forward method, however, this caused a fatal error on my windows 7 pc, therefore, I don't reccommend it. It causes the error on logon: RPC server is unavaillable

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2010-07-07T16:42:05+00:00

    Hi Turbo00,

    1. Did you make any changes prior to the issue?
    2. How many user accounts do you have?

    Try the following steps and check the result.

    Step 1: Perform System Restore

    a. Insert the Windows DVD. Unplug all the external devices connected to the computer except keyboard and mouse.

    b. Restart your computer.

    c. Let the computer restart (boot) from the DVD.

    d. If prompted, press any key to continue.

    e. When you reach the Install Windows screen, select your preferences in the Language to install, Time and currency format, and Keyboard or input method boxes, and then click Next.

    f. Do not click Install now. Instead, click Repair your computer. The System Recovery Options dialog box appears.

    g. Make sure the correct operating system is selected, and then click Next.

    h. After you click Next, the System Recovery Options menu appears.

    i. Click System Restore. Once the System Restore completes, restart the computer.

    j. Remove the DVD and restart the computer to see if the system starts fine.

    See Make system repairs from the Windows Recovery Environment

    Step 2: If you've any other user account on the computer, then try logging into it and check if the issue persists.

    See Fix a corrupted user profile

    Regards,

    Syed - Microsoft Support.

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2010-07-08T03:30:51+00:00

    Thanks for the reply..  I did most of this already..

    The only thing that was changed in the past month, besides updates, was the removal of Office 2010 Beta. I used the Microsoft uninstall tool to do that. I did that at least 5 days before this happened.  I had not got around to put the release version on. However that was several days before this error started to occur.

    I tried a startup repair from both the hard drive and from booting from the origional DVD several times.

    all tests return Error code = 0x0 (which I believe means all OK) 

    Root cause found:


    Boot status indicates that the OS booted OK

    I tried to do a system restore booting from the hard disk as well as the origional DVD

    at all restore points, it begins, then stops with the following error:

    The instruction at 0xfb83584d referenced memory at 0x00000008. The memory could not be read.

    the instruction at 0xfb8b584d, changes for example 0xfb19584d where the 5th 6th 7th and 8th characters vary by restore point. I tried every one.

    The 0x00000008 I believe is pointing to the registry. Is this correct ?

    I can not log in with any user account. It does the same thing. It validates and says "Welcome".. with the spinning thingey, then a big red X saying "The RPC server is unavailable"   followed by a reboot. 

    I had the administrator and guest account disabled, I enabled them via a PE boot disk and blanked out all of the passwords, the do the same, appear to validate and say welcome, and the RPC error again.

    Each boot, the initial user gets the RPC error

    After the initial RPC error, if you use the same logon, or switch users the error is immediate "Windows Security The system cannot log you on" 

    I ran the Windows Memory Diagnostic Tool both from the hard drive as well as from the origional DVD as well as from the HP BIOS. all tested good

    The HP BIOS is up to date

    I ran avast! bart with the only errors being cookies and such.

    I ran chkdsk c: /f from a command prompt booting on the origional DVD. all was normal.

    I can get to the whole hard drive structure from a PE boot disk or the origional DVD and run regedit, or replace a .dll or ???  I just do not know what to look for in the registry or what to replace !

    Norton AV (yes I have Norton Ghost on here without making an image in months) came up blank. 

    any other suggestions or what to look for in the registry before I just wipe it all ? All help is and would be appreciated.

     Thanks in advance...

    Was this answer helpful?

    0 comments No comments