the RPC server is unavailable on windows 7 stand alone logon

Anonymous
2010-07-06T19:44:28+00:00

When I try to logon to my windows 7 64bit stand alone machine, I get  the error message "the RPC server is unavailable"

It accepts the login - says welcome to windows then the error message waits a while then reboots. It has a fingerprint reader, but gives the same error when using a password. It will not start go any further then this in "safe mode" or "last know good configuration mode" or any other mode.. Did a checkdisk booting from a cd rom. Booting from a CD rom, I can see all of the files.. 

HP dv9000 4 gig ram

Stand alone - no Domain or homegroup

Windows 7 Ultimate installed since it was released

fingerprint reader installed, but I get the same error using a password 

up to date on service packs, MS Defender, AVG (free ver), Malware (free ver), Spybot (free ver)

Hoping to not have to do a re-install

  thanks in advance...

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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Anonymous
2010-11-02T20:31:22+00:00

Another solution is to make sure "DHCP Client" and "RPC Endpoint Mapper" "Remote Procedure Call (RPC) Locator" "Remote Procedure Call (RPC)" are all running and set to automatic.

I hope this helps too.

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  1. Anonymous
    2010-08-19T04:37:33+00:00

    Hi Steven:

    I couldn't find the RpsLocator in my register under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services, I tried to import an backup reg file, after that, I can se RpsLocator, but reboot, still not solve.

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  2. Anonymous
    2010-08-18T22:57:03+00:00

    I have the same trouble, it happens just several days after using microsoft office 2010 uninstall tool.

    I get into the DVD setup, and repair mode, in the regeditor, I can't find the folder "RpcLocator", but I can see it in the hive, how can I fix it? I don't know how to copy this folder from hive to the original registry...

    thanks..

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  3. Anonymous
    2010-07-29T16:26:38+00:00

    Hi Stevens,

    i couldn't wait so i formatted my pc, But I'm a disappointed with the support provided here because it takes so long before any answers are posted!! Most users cannot wait that long..

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  4. Anonymous
    2010-07-26T17:37:04+00:00

    Hey Turbo00 and Afoteygh,

    You may be adding the RpcLocator key to the WinRE’s registry instead of your Windows 7 registry. Follow these steps to make sure you are accessing the registry of your Windows 7 installation and not WinRE:

    ·        Place your Windows 7 retail disk in the disk drive

    ·        Restart your computer

    ·        Press any key when prompted to enter WinRE

    ·        Once in WinRE, click Next

    ·        Click Repair your computer

    ·        Select the correct Windows installation

    ·        Click Command Prompt

    ·        Type REGEDIT

    ·        Press the Enter key on your keyboard

    ·        Click HKEY_LOCAL_MACHINE

    ·        Click File

    ·        Click Load Hive…

    ·        Navigate to C:\Windows\System32\config (Assuming C:\ is the partition Windows is installed on)

    ·        Click SYSTEM

    ·        Click Open

    ·        Give the temporary hive a name

    Now check the registry entries listed under the hive you just created. Make sure that your working HP computer entries match the ones on the machine we’re working on. Please also post the entries that you find on the RpcSs and RpcLocator keys and what information you create/replace on the RpcSs and RpcLocator keys.

    Once finished here are the steps to load the hive back into Windows 7’s registry:

    ·        While still in Registry Editor, select the temporary hive you created above

    ·        Click File

    ·        Click Unload Hive

    ·        Click Yes

    Hope that helps, look forward to hearing back from you.

    Steven

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think

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