Sound Blaster X-Fi and Windows 7 64-bit

Anonymous
2009-10-23T03:31:55+00:00

I have a Sound Blaster X-Fi on a Dell XPS 710.  Installed Windows 7 64-bit.  Everything went great.  Downloaded and installed the new drivers from Creative for this sound card and Windows 7/64.  It installs but I get a staticy echo sound to everything.  Is there a fix?  The drivers are dated 6/2009.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-10-29T22:07:34+00:00

: WORKAROUND:

I claim NO responsibility if you mess this up but you can use this as a temporary work around until it is resolved by creative labs without removing memory... physically.

First run MSCONFIG

select the boot tab

select advanced options

under max memory select 3990 (or any value under 4 GB is fine IE anything less than 1024 * 4)

This will reduce the amount of memory that the PC uses which will allow you to hear the audio.  There is also BETA testing of newer drivers from Creative (the most recent batch of BETAS did not resolve the issue) that I am a part of.  When there is a working beta I will respond so we can all utilize our 64x machines.

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  1. Anonymous
    2009-10-30T19:17:16+00:00

    1Stonewall01 -- The workaround you posted fixes the sound problem.  Please let us know when Creative releases a set of drivers that work so that we can go back to using more than 4 Gigs of RAM.  Thanks for the help!

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  2. Anonymous
    2009-10-30T18:07:04+00:00

    There are unsupported drivers not written by Creative that solve this issue.  You can search for the model number using your favorite search engine, and install them and the noise is gone.


    Network Systems Engineer * Zvetco Biometrics * Windows Server 2008 R2 * Core2 6600 @ 2.40GHz * 16 GIGS RAM * NVIDIA 9400GT * **>>PLEASE VOTE POSTS AS USEFUL TO ASSIST OTHER USERS<

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  3. Anonymous
    2009-10-30T16:08:28+00:00

    Osigurac,

    Do you use a mic? and does your mic still work after muting that option? I play several online games where the Headset/Mic combo is needed... If the mic is disabled than we are back to square one. As I mentioned above, the Headset/Mic combo work fine with crystal clear sound if I use the onboard motherboard audio chipset. Has to be a problem with the CL driver package for Win_7.

    BTW: Loaded Halo2 under Win _7 and it runs great. I have been sitting on the game for 6 months because it did not work under XP. So, now finally get the chance to play the dang game after being out for 2 year +.  :)

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  4. Anonymous
    2009-10-30T02:50:28+00:00

    Same problem here.

    Everything worked fine with my SB XFI Gamer Fatal1ty under WinXP SP3. Installed Win_7 64bit and have static sound, popping, or total sound loss. Problem starts from the minute you log into Win_7. Installed the drivers from the CL site v.2.8.00.13. Also ran the auto updates for the CL software and installed any updates it found. Since it seems to be a driver problem will have to wait until CL releases a fix. In the meantime I can use the onboard motherboard Realtek audio chipset and keep my ram @ 4GB. "Realtek ALC883 Audio Codec". Sound is crystal clear when using the onboard chipset. I have 8GB of ram coming in a week so that should be nice. Like "M1Shooter" stated, what is the point of going 64-bit if you cant use above 4GB? I would have saved myself some money and stayed with WinXP if that was the case.

    Macspt

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