Sound Blaster X-Fi and Windows 7 64-bit

Anonymous
2009-10-23T03:31:55+00:00

I have a Sound Blaster X-Fi on a Dell XPS 710.  Installed Windows 7 64-bit.  Everything went great.  Downloaded and installed the new drivers from Creative for this sound card and Windows 7/64.  It installs but I get a staticy echo sound to everything.  Is there a fix?  The drivers are dated 6/2009.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-10-29T22:07:34+00:00

: WORKAROUND:

I claim NO responsibility if you mess this up but you can use this as a temporary work around until it is resolved by creative labs without removing memory... physically.

First run MSCONFIG

select the boot tab

select advanced options

under max memory select 3990 (or any value under 4 GB is fine IE anything less than 1024 * 4)

This will reduce the amount of memory that the PC uses which will allow you to hear the audio.  There is also BETA testing of newer drivers from Creative (the most recent batch of BETAS did not resolve the issue) that I am a part of.  When there is a working beta I will respond so we can all utilize our 64x machines.

Was this answer helpful?

10 people found this answer helpful.
0 comments No comments

75 additional answers

Sort by: Most helpful
  1. Anonymous
    2009-10-28T19:52:08+00:00

    I too have a audio issue with a DELL XPS 730 Quad and installed Windows 7 and sure enough. No audio. Prior to upgrading my audio was popping and would go out on occasion. I couldn't control the volume either. It was really loud and lowering it in the control panel didn;t help. Thinking Creative Labs has gone to the dark side and isn't making good sound cards any longer.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2009-10-28T17:05:22+00:00

    The same here. I have a Dell XPS 600 and have installed Windows 7 64-bit. Everything went well apart from a crackly poor sound coming through the speakers. I have a Creative Sound Blaster X-Fi Xtreme music card with a Creative driver 6/2/2009 6.0.1.1373. Would really like to fix this problem.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2009-10-27T13:41:40+00:00

    Microsoft has provided a site to check known compatibility issues with certain hardware and software.  I had the SB0460 (Sound Blaster X-Fi ExtremeMusic) card as well.  The compatibility site shows that it is not compatible with Windows 7 in either 32-Bit or 64-Bit. 

    http://www.microsoft.com/windows/compatibility/windows-7/en-us/Default.aspx?type=Hardware

    I went out and bought a SB ExtremeGamer card since it had the "Microsft Seal of Approval" for Windows 7, but the same staticy echo sound problems remain...

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2009-10-25T16:52:33+00:00

    I have had the same problem with an XPS 710.  I found that installing driver 2.14.0025 (2.14.0001 on some sites) corrected the problem.  This driver does not appear to be available from Creative.  It installs driver 6.0.1.1283.

    I found this information at http://forums.creative.com/t5/Sound-Blaster/SB-X-Fi-Series-driver-2-14-0025-Prelude-Beta1-08-07-2009/td-p/533305.

    I would be interested if anyone has found any other information on this problem.

    Was this answer helpful?

    0 comments No comments