Windows 7 Snipping Tool has disappeared

My snipping tool also disappeared on my Win7 64 bit system. It is still there but I have to go to Help and Support and search for Snipping Tool and there is a link there.

I have tried all of the suggestions posted here apart from clean boot without success.

I suspect that in my case it might have something to do with my recent installation of Snagit 10 as it worked quite happily side by side with Snagit 9.

Hello,

First, let's run System File checker to see if you have any corrupted system files.

Click Start

Type: CMD, from the results, right click CMD

Click 'Run as Administrator'

At the Command Prompt, type: sfc /scannow

This will check for any integrity violations and fix any corrupted operating system files.

Restart your system

Now run chkdsk:

1. Disable any security software before attempting to upgrade or do a clean install.
2. Make sure your computer is updated (devices and applications)
3. Disconnect any external devices before installing.
4. Check your hard disk for any errors:

Click Start

Type: CMD, from the results, right click CMD

Click 'Run as Administrator'

At the Command Prompt, type: chkdsk /r /f

When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

Please reply back and let us know if this helps.

Sincerely,

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

I also have a problem with the snipping tool.  It just isn't on my PC anywhere I have windows 7 professional 64 bit.  I have looked on the internet and there are lots of other people with 64bit windows 7 having the same problem.

Hello goatsonfire,

The only other thing to try is a clean boot and see if another program is interferring once you uncheck it in the settings above.

KB 929135 - How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

I would like to see if any startup items or third party services could be causing the issue.  This is called a clean boot. You will Disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service.

The steps below will place your computer into a “clean boot”, meaning using a minimal set of drivers and startup programs so that we can determine whether a background program is interfering.

·       Click Start on your Desktop

·       Type msconfig in the Start Search box and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

·       On the General tab, click Selective Startup.

·       Under Selective Startup, click to clear the Load Startup Items check box.

·       Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

·       Click OK.

·       When you are prompted, click Restart.

 Once the computer is back to your Desktop, check to see if you are still having the problem.

If the issue is resolved by placing the machine in “clean boot” then we have some sort of third party application and or service running that is possibly interfering. To determine which program(s) and or service(s) that is causing this, we would need to go back into “msconfig” and start to enable programs and services and reboot until we see which one causes the problem.

If placing the computer in “clean boot” does not fix the issue or after the troubleshooting is done, follow the steps above “To return your computer back to normal boot”.

How to set your computer back, to boot normal:

1. Click the Start orb on your Desktop
2. In the Start Search box. Type msconfig, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Click the General tab.

3. Click Normal Startup - load all device drivers and services, and then click OK.
4. When you are prompted, click Restart to restart the computer.

Hope this helps.

Thanks,

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think