Windows 7 fails to configure updates "reverting changes"

Anonymous
2010-10-02T15:48:06+00:00

Hi

I keep getting this message after Windows trys to install updates at startup....."failure configuring windows updates reverting changes"

  1. After I get this message I do boot correctly into Windows and my system runs ok.
  2. Windows 7 ...64 bit ....latest service packs installed.

3.This was an upgrade from Vista 64 bit ..but has been running fine since 8-2010 when I installed Win7

  1. I've run sfc/scannow and it reports everything is ok

Any ideas ?

Thanks in advance

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-10-03T09:02:41+00:00

Hi,

As a first step of troubleshooting, I would suggest you to check the updates history to see if there are any updates that have a failed status and let me know the description of those updates.

Step 1: Check the update history

http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed

Let me know if the description of the updates that have failed status.

Step 2: Manually try installing the updates from Microsoft Download Center

a.    Go to the Microsoft download website, type the "KB" number of the update into the download search box, and then click Go.

b.    In the list of search results, click the Knowledge Base (KB) article link to go to the download page. If there's more than one listing, look for a link that goes to the Microsoft Download Center.

c.    If there are multiple versions on the download page, find the appropriate one for your computer. Click the Download button, and save the update to your desktop.

d.    When prompted, click   Open to install the update.

Step 3: Run Windows Update Troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Step 4: The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

http://support.microsoft.com/kb/949358

Regards,

Gaurav Prakash - Microsoft Support

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Anonymous
2010-10-04T06:00:06+00:00

Thanks that worked for me although I did not need to go to the Microsoft download website.  I checked the update history and there were a few that had failed to update.  It said there that there were updates waited to be downloaded so I clicked on that and then selected the updates clicked down the bottom. I think it may have said next or download now.  It took me back to the update page where I selected to update.  That fixed the problem.  I did them one at a time incase there was a particular one that was causing problems but they all updated fine and my computer restarted normally

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  1. Anonymous
    2012-08-29T18:43:45+00:00

    Hi 

    I've been getting the same issue and tried "Fix it" many times nothing...

    This is what helped solve the problem. I found this on http://support.microsoft.com/KB/883825

    It turns out there were few antivirus programs kicking on start-up causing proper updates.

    1.       Click Start

    , and then type msconfig in the Start Search box.

    2.       In the Programs section, click Msconfig.exe.

    3.       In the System Configuration dialog box, click the Boot tab.

    4.       Click to select the Safe boot check box, click Network, and then click OK. 

    Note The Safe mode with networking option does not work for computers that have dial-up connections to the Internet. You cannot use safe mode with networking support because modem drivers and PC Card drivers do not load in safe mode with networking support.

    5.       In the System Configuration dialog box, click Restart. The computer restarts in "Safe mode with networking" mode.

    6.       Install the updates.

    7.       After the updates are installed, restart your computer in safe mode, and then click to clear the Safe boot check box.

    8.       In the System Configuration dialog box, click Restart. This option starts Windows in its normal mode.

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  2. Anonymous
    2012-08-20T16:15:45+00:00

    I solved the the problem in the same fashion and installed the updates individually, which was a chore because most if not all required a computer restart. However, it worked.

    Karl

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  3. Anonymous
    2012-08-20T13:38:11+00:00

    After trying all of the nonsense listed here and having no luck at all, my only solution was to go into Windows Updates and manually install every single update that was listed as 'failed' one at a time.

    So go get a cup of coffee or the morning paper so that you will have something to occupy you while you are manually installing multiple updates and restarting your computer after each one.

    That is the ONLY way that I have found to take care of this.

    Once the last update finished, the annoying message stopped coming up and when it is time for me to shut down my laptop and go home this afternoon, I won't have to sit here and watch it go through the motions of an update that will never happen.

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