Windows 7 fails to configure updates "reverting changes"

Anonymous
2010-10-02T15:48:06+00:00

Hi

I keep getting this message after Windows trys to install updates at startup....."failure configuring windows updates reverting changes"

  1. After I get this message I do boot correctly into Windows and my system runs ok.
  2. Windows 7 ...64 bit ....latest service packs installed.

3.This was an upgrade from Vista 64 bit ..but has been running fine since 8-2010 when I installed Win7

  1. I've run sfc/scannow and it reports everything is ok

Any ideas ?

Thanks in advance

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-10-03T09:02:41+00:00

Hi,

As a first step of troubleshooting, I would suggest you to check the updates history to see if there are any updates that have a failed status and let me know the description of those updates.

Step 1: Check the update history

http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed

Let me know if the description of the updates that have failed status.

Step 2: Manually try installing the updates from Microsoft Download Center

a.    Go to the Microsoft download website, type the "KB" number of the update into the download search box, and then click Go.

b.    In the list of search results, click the Knowledge Base (KB) article link to go to the download page. If there's more than one listing, look for a link that goes to the Microsoft Download Center.

c.    If there are multiple versions on the download page, find the appropriate one for your computer. Click the Download button, and save the update to your desktop.

d.    When prompted, click   Open to install the update.

Step 3: Run Windows Update Troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Step 4: The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

http://support.microsoft.com/kb/949358

Regards,

Gaurav Prakash - Microsoft Support

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Anonymous
2010-10-04T06:00:06+00:00

Thanks that worked for me although I did not need to go to the Microsoft download website.  I checked the update history and there were a few that had failed to update.  It said there that there were updates waited to be downloaded so I clicked on that and then selected the updates clicked down the bottom. I think it may have said next or download now.  It took me back to the update page where I selected to update.  That fixed the problem.  I did them one at a time incase there was a particular one that was causing problems but they all updated fine and my computer restarted normally

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  1. Anonymous
    2012-08-18T08:08:49+00:00

    I had the same problem with two computers running Windows 7 64 bit: Failure configuring Windows Updates. Reverting changes.

    Installing the updates one by one solved the problem but was a real chore because of the restarts.

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  2. Anonymous
    2012-08-17T23:06:25+00:00

    Hi

    I keep getting this message after Windows trys to install updates at startup....."failure configuring windows updates reverting changes"

    1. After I get this message I do boot correctly into Windows and my system runs ok.
    2. Windows 7 ...64 bit ....latest service packs installed.

    3.This was an upgrade from Vista 64 bit ..but has been running fine since 8-2010 when I installed Win7

    1. I've run sfc/scannow and it reports everything is ok

    Any ideas ?

    Thanks in advance

    I had the same problem.

    There were a total of 8 updates, 4 were windows 7 x64 specific, 3 were security updates and one was an internet explorer 9 update. 

    Ran each from Windows update INDIVIDUALLY and they all installed ok.  Doing them this way was a real pain because 7 of 8 required restarts but it solved the problem.

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  3. Anonymous
    2011-12-04T20:19:18+00:00

    I had to go back and find the updates that did and did not work. I basically went back to before they didn't work and then reinstalled them one at a time working from the oldest to the newest.

    Check here:

    http://www.sevenforums.com/tutorials/24367-windows-update-view-update-history-details.html

    jj

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