Konica Minolta PagePro 1350W compatibilty with Windows 7, comes up as "Unspecified" device

Anonymous
2009-11-11T16:50:27+00:00

I have a Konica Minolta PagePro 1350W laser printer that works quite well, I just updgraded to Windows7 from XP but my printer doesn't work anymore. It appears as PP1350W in the "Devices and Printers" window as an unspecified device. I tried installing the Vista Drivers for the Page Pro 1400W and now that printer appears in under "printers and Faxes", however the PP1350W is still listed as an unspecified device and printing to the 1400W does nothing. What's worse is not I can't even remove the 1400W no matter how many times I tell it to remove, it just automatically pops up again. Is there a generic driver out there for the PagePro 1350W that will work in Windows7 so I can at least have basic printing functionality?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-11-12T02:41:26+00:00

Hello gUnit101,

From what i see in the Compatibility Center there are several versions of the PagePro printer that are compatible but the 1350 is not listed.  The 1100 and 1400 are listed but not the 1350.  I would check with Konica to see if they have updated drivers for your specific model or see if the drivers for one of the other models can work with your printer.

Regards,

~Alex T.~

~Windows Desktop Experience MVP~

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  1. Anonymous
    2010-09-21T20:07:40+00:00

    Hi Guys,

    I thought this was a closed case now as audriosha stated above the drivers are available from the european site.

    http://www.konicaminolta.eu/business-solutions/support/download-center.html

    Regards,

    Manni

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  2. Anonymous
    2010-09-21T15:53:13+00:00

    I called konica minolta support today and waited until I could talk to a human.  I talked to Jude and he was very helpful.  He did give me somewhat of a solution, as there is not a windows 7 driver out for the pagepro 1350W.  If you are computer savy, you can go to microsoft xp mode website and download the program which will open a window that looks like xp and you will be able to install the pagepro 1350W printer.  Or, you can have a computer expert to do it for you.  The download is free for windows 7.   Also there is a pagepro 1400W that is compatible with windows 7 and he said it was around $100 or so.  I'm not sure what I will do.  I do like my 1350W pagepro and have had it for some time.  The direct konica minolta support number is 1-877-778-2687.  Hope this is helpful for you.

    Lady Bug

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  3. Anonymous
    2010-09-21T11:10:19+00:00

    see

    http://www.konicaminolta.eu/business-solutions/support/download-center.html

    the US site of konicaminolta doesn't have updated drivers for all printers (e.g. for PagePro 1300W there's Vista/Windows7 driver, but US site only has up to XP)

    Microsoft MVP J# 2004-2009, Borland Spirit of Delphi 2001

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  4. Anonymous
    2010-08-27T07:32:26+00:00

    Hi,

    I also had the same problem with PagePro 1350E & WIN7 x64. I installed the driver for Windows Vista (64 bit) and now everything is OK. I found this driver here: http://download6.konicaminolta.eu/konmin/servlet/KonMinMaster;jsessionid=C6EA0994CDBE5BB47AE5082CE15247DE.node03\_02?path=../search.jsp&mode=show&document=267473

    Let me know if that works for you.

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