Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2024-04-16T12:06:24+00:00

    This worked very well for me, and I did this only once.

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  2. Anonymous
    2024-04-12T01:22:34+00:00

    I finally succeeded in resolving this issue by doing the following:

    1 Navigate to C:\Users\username\AppData\Local\Microsoft\Edge\User Data

    2 Rename this folder to: User Data OLD

    3 Restart EDGE. This will create a new User Data folder, and you will still have all your previous favorites etc.

    This worked very well for me.

    This did nothing for me

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  3. Anonymous
    2024-04-01T23:42:10+00:00

    I just encountered this fault for the second time in our org.

    The fix that has worked both times is to rename the "Preferences" file to "Preferences.old" in the following location

    C:\Users\BrownJ\AppData\Local\Microsoft\Edge\User Data\Default

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  4. Anonymous
    2024-01-12T22:12:05+00:00

    Nice work Conrad, this worked for me after everything else on this discussion failed. I lost all my browser stuff but its way better than not working at all. New Edge profile is the ticket here like you said.

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  5. Anonymous
    2023-11-16T19:56:42+00:00

    Sorry for not knowing, but how do I get to: %localaddpdate - and so forth?

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