Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2025-02-28T20:16:47+00:00

    Thank you! This worked great. Once question, can I delete the old file that was renamed to "original-folder" or do I need to keep it on the computer?

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  2. Anonymous
    2025-01-07T21:08:08+00:00

    Yes this finally worked for me. Thank you!!

    Force-close Edge and any open msedge.exe processes in Task Manager-Details.

    Go to this folder:

    C:\Users"your_username"\AppData\Local\Microsoft\Edge

    Delete the folder named "User Data".

    Restart Edge and synchronize your Microsoft and Google accounts.

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  3. Anonymous
    2024-12-18T16:20:41+00:00

    Force-close Edge and any open msedge.exe processes in Task Manager-Details.

    Go to this folder:

    C:\Users"your_username"\AppData\Local\Microsoft\Edge

    Delete the folder named "User Data".

    Restart Edge and synchronize your Microsoft and Google accounts.

    I renamed this map to User Data.old and that did the trick.
    When starting Edge the User Data folder will be automatically recreated.

    Be aware that you will be having a complete new profile, thus losing all bookmarks and stuff.

    Tnx for sharing

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  4. Anonymous
    2024-12-16T12:54:26+00:00

    So today I turned my laptop on and got reminded of this issue again with edge crashing.

    However today this fix worked for me.

    1. open in InPrivate mode, which gives a few extra seconds before crash
    2. Reset the Browsers: Open the browser and click the three dots at the upper right side of your screen. Go to Settings, look for Reset Settings, and click Restore settings to their default values. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

    So that means reset browser settings, was more effective than browser reinstall/repair..

    As seen in: https://answers.microsoft.com/en-us/windowsclient/forum/all/edge-crashing-when-opening/00471739-fc48-4a72-8080-6a5407bdc976

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  5. Anonymous
    2024-05-25T10:31:21+00:00

    Thank you so much!. I'd tried so many things that were suggested on so many forums and failed.

    After deleting these files it works perfectly :)

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