Troubleshooting browser crashes or performance issues on Windows 10
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Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.
I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory
None of these fixes worked.
When I restart Edge, it closes immediately.
How can I get it to work properly?
Troubleshooting browser crashes or performance issues on Windows 10
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This sounds the most useful so far! Thank you. The steps you list don't appear, but I managed to navigate to the last stage - only to find Modify was greyed out and inactive (as, incidentally was uninstall). So near and yet so far!
Ann
Hi. I'm David, and I'm happy to help you.
Repair Microsoft Edge as instructed below:
- Open Start and select "Settings > Apps > Apps & features";
- Look for Microsoft Edge and select it;
- Select the "Modify" button;
- At the confirmation screen, select "Repair".
See if MS Edge will open stable.
Feel free to ask back any questions.
I just tried "Repair" edge and it still shuts off after 2-3 seconds?
Renaming the "User Data" to "User Data.old" has the same effect as deleting it.
I found no reason to keep the old ones. I had 6 or 7 ".old" folders and they were just taking up space.
It's important to kill any open MSEdge.exe instances in Task Manager-Details before deleting the "User Data" folder.
Edge will recreate the "User Data" folder after you re-open it, but as I suggested, you need to sync your Microsoft
and Google accounts to restore your favorites after you delete the original.
Opened as normal. Why? No idea!
That's great. Good to know this.