Window Display in MS Edge Randomly Blurs

Anonymous
2023-09-06T17:46:20+00:00

Good day,

Sometimes when I am using MS Edge, the window display blurs seemingly without cause and stays there for a few minutes. When I say "window display" I mean it only applies to the Edge Work window I have open (I don't remember it occurring with other profile windows), and it isn't the whole window, but only the page display which is everything below the URL line.

At first, I suspected this might have something to do with Sleeping Tabs since it sometimes occurs when I step away from my computer. When I return, if I click anywhere on the page display, it returns to normal. However, I tried disabling sleeping tabs when it occurred randomly (while I was using the page) and it still persisted.

Apart from when I have left the computer for a while and clicking, there is nothing that I have found that consistently restores the normal unblurred screen. I have had some level of success with opening new tabs (this sometimes fixes it), but this does not always work and is not predictable.

Below are two screenshots - normal and blurred:

My current version of Edge is 118.0.2060.1 (Official build) dev (64-bit). I have also reported this through Send Feedback.

If anyone knows about this, I would appreciate any assistance.

Thank you.

Microsoft Edge | Other | Windows 11

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Anonymous
2023-11-01T16:16:34+00:00

119.0.2151.42 (Beta) and 120.0.2186.0 (Dev/Canary) should have the fixes.

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Anonymous
2023-10-24T21:59:22+00:00

I'll reply back with the Edge versions that have the change that allows "no policies" to imply "never blur for inactivity". The change that I previously mentioned that is in Edge Canary is going to require a second fix (due to technical reasons). Hopefully that will land in Canary within 1-2 days; and then both fixes will be taken together to Beta/Stable.

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  1. Anonymous
    2023-10-19T17:17:19+00:00

    Thanks! Unfortunately the edge://edge-dlp-internals results are not necessarily conclusive. If you have any MAM-enabled profile open it'll show "Mam Dlp" as "Available" (also applies if any such profile was open previously while Edge was running). So if you go to edge://edge-dlp-internals after exiting Edge ("..." -> Close Microsoft Edge) and re-launch Edge into your personal profile, it should show "Not Available".

    It would be clearer to visit edge://mam-internals and see if the "Simulate Healthcheck" (OS Version Too High + Warn) reports "MAM Not enabled for profile". It looks like this is available in Stable now as well.

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  2. Anonymous
    2023-10-19T07:52:05+00:00

    Thank you @SSatMS.

    This is the result of your comments below, on my personal Outlook.com account:

    edge://policy/

    edge://edge-dlp-internals/

    This is the result of your comments below, on my affected M365 Business account:

    edge://policy/

    edge://edge-dlp-internals/

    It clearly shows that MAM DLP is available on both personal and business accounts.

    Regards

    Casper

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  3. Anonymous
    2023-10-18T17:26:32+00:00

    Interestingly enough, I experience this on a M365 tenant where MAM is not enabled nor any policies configured.

    However, I also have another M365 tenant where MAM IS enabled, and policies are yet to be configured (in progress).

    Somehow, Edge uses a "global" setting somewhere to "control the blur for a lack of a better description" of inactive Edge tabs.

    That would be bad. Can you confirm that you're not getting any policies for the profile without MAM enabled: visit edge://policy (in that profile) -- it shouldn't show any policies with "Source" = "Cloud". edge://edge-dlp-internals should also not show "Mam Dlp" as available ("Provider State").

    Also, on Edge **Canary**, you can visit edge://mam-internals and click "Simulate Idle" and it shouldn't effect non-MAM profiles. On that same page you can (simulate) trigger device health warnings ("Simulate Healthcheck", OS version too high + Warn) and it'll complain ("MAM not enabled for profile") if you try that from a non-MAM profile.

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