Edge downloads not completing after update

Anonymous
2023-12-09T16:33:27+00:00

Edge suddenly stopped completing downloading PDFs after update yesterday. Cant uninstall. All files remain as "Unconfirmed XXXXX.crdownload". Tried all usual fixes, AV, clear history, turn off all extensions, repair/reinstall, different folder, etc. Chrome and all other browsers save just fine! Saving as webpages works fine too, just save as PDF does not.

Microsoft Edge | Favorites, history, and downloads | Windows 11

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  1. Anonymous
    2023-12-13T00:23:29+00:00

    Same problem here. However, the "Microsoft Print to PDF" is not an ideal workaround for me as the resulting PDF is an image and is not "selectable" like the "Save as PDF" is. Moreover, all the hyperlinks are non functioning.

    After playing around a bit, I did manage to get my PDF finally. What I did is copy the file "Unconfirmed xxx.crdownload" to "Unconfirmed xxx - Copy.crdownload". Then, I renamed it to myfile.pdf and the file was complete and I was able to open it. However, I did notice that the images were missing and replaced with the following:

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  2. Anonymous
    2023-12-12T20:23:11+00:00

    Having the same issue as well. Went through many hours of troubleshooting, this seems to be isolated to "Save as PDF" in edge." As others have said, print to PDF works, but it does not even show the files in the downloads. Patiently waiting for a fix or any sort of response. :)

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  3. Anonymous
    2023-12-12T04:14:57+00:00

    I had this exact same problem, and what I did is change the print setting from save to PDF to print to pdf BOOM!! Working again Hope this helps anyone!!!

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  4. Anonymous
    2023-12-15T10:13:36+00:00

    I just updated my Edge today and the problem is fixed

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  5. Anonymous
    2023-12-13T13:57:52+00:00

    having the same issue started this week , save to pdf just hangs on donwload but print to pdf saves kust fine .

    I have over 20 people facing the same issue , hope this gets fixed soon.

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