Suddenly unable to use "collections" on Edge

Anonymous
2023-06-09T10:45:10+00:00

Hello

That started suddenly

Activating the "collection" tab on Edge produce the following error in

"This content is blocked. Contact the site owner to fix the issue."

And on mobile (Edge for Android), "collection" buttons give that error:

"It's not you, it's us

Bing isn't available right now, but everything should be back to normal very soon."

This occurs only with my profile synced to my Microsoft account. Other profiles using other account work find on both devices

I would be Ok to completely erase my synced profile (but I don't know how to do that) but *not* my Microsoft account.

Microsoft Edge | Tabs, address bar, and search | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2023-06-09T17:00:08+00:00

Hi everyone,

The engineers are working to restore Collection functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Update: We have fixed the problem. We appreciate your feedback and cooperation.

Was this answer helpful?

50+ people found this answer helpful.
0 comments

91 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-06-10T04:06:12+00:00

    Dear Microsoft Edge team.

    Instead of letting all us customers vent, how about your management team take over this chat and demonstrate:

    1. You monitor these forums.
    2. You are paying close and prompt attention to this issue and other Collections problems I reported twice.
    3. That you are proactively responding with fixes and expected time for resolution.
    4. To follow up to all posters here with a survey about how Collections needs to be improved because Windows 7 favorites folders were 100% better.

    I called a nice agent today who was not aware of this issue and we spent a long time on it.

    You are the leading software company in the world in the 21st century. Sure some is ok but your management of user feedback and solutions is poor, with this section being an example. Are you listening?

    Thanks.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-06-09T22:05:43+00:00

    You put out **** Edge updates, you try and fix only to make matters worse.

    No one tests this to hell and back before you release it on the public?

    Engineers, programmers, you have become a bad joke.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-06-09T20:50:44+00:00

    That the user interface when logged out differs from when logged in makes me suspicious (the "..." menu is different, e.g.). I suspect my local file contains none of the changes I made since 112.0.1722.58. I am currently on Version 114.0.1823.43 (Official build) (64-bit).

    This would not be the first time that a new build has wiped out the Collections.

    Instead of worrying about things like making the corners of the apps round (who knew they were not!) why doesn't Microsoft ensure that the basic program works, before bombarding us with new Builds. Makes me think that there is a bonus for the team that puts out the most builds every week!

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-06-09T14:06:52+00:00

    I was just using Collections yesterday and was planning to refer to one of the links today but now it doesn't work. I restarted my PC and it makes no difference. Get with it Microsoft!

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments