E Tree points and ranking not syncing up between mobile and desktop.

Anonymous
2023-03-11T12:18:52+00:00

Hi guys, Ive been participating in the Microsoft weather E Tree program for quite a while now and i've just noticed that my points and rank arent synced up between my mobile weather app and my desktop edge browser webpage. Ive just broken into the top 50 and yet my name doesnt appear in the top 50 list. Any help would be much appreciated. Thanks in advance.

Microsoft Edge | Website issues | Windows 11

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Anonymous
2023-04-04T04:52:57+00:00

Hi Matt710,

As per Anonkj's reply, the thread that talks about hacking and some more information on the web, following possibilities:

  1. Microsoft has stopped the program but not yet removed it - may come back with revamped version
  2. The hacking that happened in ranking caused Microsoft to freeze the last correct rank list. - So your present rank of 13 is against the frozen rank list and not the real updated scenario. My rank is 12 as of today. Once Microsoft allows the current actual rank list to be visible and updated again - we'll get our real rank and that may be much below 50 (I feel).
  3. There is some bug in the program and Microsoft is yet to correct it.

Hope they at least plant the trees that we all have virtually grown.

    [![](https://learn-attachment.microsoft.com/api/attachments/77b14e51-2980-42de-83cb-4e4edb4974db?platform=QnA

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  1. Anonymous
    2023-04-18T11:16:22+00:00

    Great news, glad you're up and running now. Fingers crossed Microsoft sorts the issue with the daily streak bonus constantly resetting itself soon.

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  2. Anonymous
    2023-04-18T03:47:27+00:00

    First of all, big thanks to Anonkj for zeroing-in on the cause +suggesting solution and to Matt710 for keeping fingers crossed. It worked!

    Now about 'my bad' moment. I read all these posts quite late in night. Immediately jumped into Android settings. Found region under time as timezone. Also found language under Input as keybord languages. Obviously that didn't work. So jumped onto internet looking for reasons why can I not find region & language.

    After some time came back to Anonkj post and found it right there "restart the app" 🤦🏽

    Made changes in app, restarted and viola -the ever elusive button appeared.

    Now fresh issue cropped up. Nothing works further. I can't collect energy from tasks. Even daily streak doesn't gets activated. Day one+10 should have lighted up.

    For the 4pm 200 energy, I had this on Saturday. Whenever I clicked 200 bubble, it moved to tree but reappeared in original position. Tried many times.

    But surprisingly, when on Sunday morning I clicked the 8am bubble, it gave 400 energy.

    Let's hope FAQ gets updated, bugs get removed and program continues.

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  3. Anonymous
    2023-04-17T15:56:03+00:00

    Another glitch in the system then, hopefully they'll fix it in the next hour.

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  4. Anonymous
    2023-04-17T15:27:27+00:00

    I have not been able to get the 4 pm 200 bonus as well.

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