Troubleshooting browser crashes or performance issues on Windows 10
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The new Edge browser will occasionally freeze. When this happens there is no screen control and ending the Edge process using the task manager closes the browser window bur does not release all the resources forcing me to restart the PC. This can happen on a webpage or when watching videos. Is this a known problem and has anyone else experienced this and found a solution? I am running Windows 10 with the 2004 update installed, have no problems with other applications and no freezing when using Firefox or Chrome
Troubleshooting browser crashes or performance issues on Windows 10
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Even 'Method 4: Reset Edge' hangs. What junk this software is.
My problem went away at the beginning of the summer with one of MS updates. I suggest updating edge, the OS and your system bios to all the latest versions.
It's September 2022 and I'm having the same issue.
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how do you turn off the hardware acceleration? I'll be grateful if you could explain in layman's terms as I'm not an IT person. I'm afraid to create more problems 🤢. And by closing all Microsoft stores for sales or repairs there are only Best Buy and Staples to go. Last year, Best Buy assured me they had fixed this same problem but of course, they had not, and they charged $199 for a yr-subscription plus a new hard disk. Bummer. I'd appreciate your help. Thank you