New Microsoft Edge wont play HDR videos in YouTube

Anonymous
2020-01-17T10:02:19+00:00

As the title describes, I cannot play/ see HDR YouTube videos - the option is not available any more from the resolution selection.

With previous Edge (prior to 15/01/2020) I could and I could also choose a higher resolution from my screen's native one.

I would like to point out also, that neither Chrome and Firefox provide such option - I really cannot understand why but my issue here is with Edge.

Yes, my screen is HDR capable.

I would highly appreciate any help into solving this matter.

Thank you in advance!

Microsoft Edge | Audio and video playback | Windows 10

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  1. Anonymous
    2020-03-02T13:07:10+00:00

    I recently noticed that issue. The previous (legacy) edge was showing hdr option, but this new one (because of the new engine?) don't show HDR. BUT I can watch the Netflix HDR content on the new one.

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  2. Anonymous
    2020-05-08T01:18:44+00:00

    I have the same problem, the newest edge browser cannot automatically play HDR video in Youtube, but the old version can.

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  3. Anonymous
    2020-04-23T21:16:26+00:00

    I had the same issue with my XPS 7590 OLED, after updating and using the new Chromium Edge (the new Microsoft Edge); it's no longer that the "HDR" appears next to the resolution numbers of any hdr video on Youtube. I tried to change the Force color profile from Default to sRGB or HDR10, the "HDR" does appear again. But my screen color while I was watching a HDR content on Youtube actually got worse than when I set it to Default, so I notice that my screen has already had the best color with true HDR if I am not mistaken. It's definitely better than when the "HDR" appeared. I guess HDR already displayed without the word "HDR" next to the resolution numbers. Hope you guys find your way out of this issue.

    P/S: I used Dell Color setting at Cinema while testing it as well.

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  4. Anonymous
    2020-03-08T15:26:14+00:00

    I can`t play Netflix HDR over new edge, but it can play at old one

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  5. Anonymous
    2020-01-30T09:08:56+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to play/view HDR videos on YouTube using the new Edge browser. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
    • What is the make and model of the PC and the display?
    • Please provide us the screen shot of the HDR video playing in YouTube webpage and the changes you make in the settings of the video. (Please follow the steps mentioned in the screenshot posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshots.) Do not share any personal information in the screenshots.
    • What is the Microsoft Edge version installed on the PC?

    Steps to find the Microsoft Edge version

    Legacy version of Microsoft Edge

    1. Open Microsoft Edge.
    2. Select Settings and more … in the upper-right corner, and then select Settings.
    3. Look for your version under About this app.

    The new Microsoft Edge

    1. Open Microsoft Edge.
    2. Select Settings and more … in the upper-right corner, and then select Settings.
    3. Click on About Microsoft Edge in the lower left.
    4. Look for your version number. (version should be 78.0.x or later)

    We await your response for further investigation.

    Aditya Roy

    Microsoft Community – Moderator

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