Edge and Chrome freezes while browsing making Windows not responsive for 1 minute follow by Windows explorer behave strangely

Anonymous
2020-12-12T02:31:53+00:00

As title says, my Windows behave strangely every now and then. When browsing, it may freeze for a minute or so follow by making I can't open everything. If I'm lucky enough, this issue last for 2 hours, if not, I need to restart the PC. Photo below tells it all. 

Microsoft Edge | Browser crashes or stops working | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-02-16T02:59:03+00:00

    I have the same exact issue - Chromium browsers freezing and unfreezing randomly.  This is a flaw in the development process and should be fixed.  There are way too many of us having the issue and it is unbelievable we have to go through all of the ridiculous resolution steps and none of them work (Microsoft support just guessing). 

    However, turning off hardware acceleration seems to do the trick, so there Microsoft, - go figure out why the code in the hardware acceleration setting causes the Chromium freeze issues.

    Good luck with this, now try clear everything on your Edge/Chrome(history, cache, everything) and try browsing few homepages at the same time(click on 1 tab, don't wait for it to load and go for another tab and repeat this for 4-5 tabs).

    While waiting, try to open a video from your PC.

    Repeat the above steps for few times where during repeating this, open another new homepages. Mine sure will fail on 3rd-4th time or could be faster.

    After changing to Firefox, such issue are lesser, could be 1 week once(after I clear browser) or cannot get at all.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-02-04T13:11:06+00:00

    You’re welcome

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-02-02T08:19:34+00:00

    It seems to be good, so thank you so much.  I don't really understand the ins and outs of what that change in settings does but as long as it is working, all good.  Thank you, again.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-02-02T08:04:15+00:00

    I have version 88.0.705.56, so ahead of that version.

    I will check today if I still have an issue, whilst I am working from home.

    Many thanks

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-02-01T22:53:34+00:00

    Hi folks, 

    The fix for this is in version 88.0.705.53, so please check that you've got the latest update at edge://settings/help and manually update from there if required! If you're still seeing this issue after the update, please let me know ASAP and I'll pass the info on to the team to investigate further. 

    Thanks!

    Was this answer helpful?

    0 comments