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I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. I would not make that purchase without the cashback, and yes, I contact them via the Microsoft cashback webpage, and no one respond. So it does look like a scam. Any ideas?
* Changed to a discussion
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes I just received an e-mail from Microsoft saying my cash back was ready for me , and I think this is a scam, because if this was from Microsoft, then they would know, I live in England and not offer in Dollars, So be on your guard everyone
I have a ticket open with BING SUPPORT since 1st October 2023. It is now 28th Dec 2023. I don't know when the ticket will be addressed and money paid out to my Paypal account.
Not only that, they literally defraud you. There is a cashback site I have used for years. I received a spending offer, and clicked through it and made a purchase. I then received an email from Microsoft Cashback indicating, in effect, that they overrode what I did, stole my transaction from the cashback site I physically used for the purchase, and defrauded me of the bonus I qualified for
I received a bonus offer from a legitimate cashback site. I clicked through and made a purchase, then received an email form Microsoft Cashback, indicating, in effect, that they overrode what I did without my consent, eliminating what I did and the eliminating the bonus offer I clicked through from another site.
Same problem.
Sent email with all supporting document (MS email confirmation to me, my online order, screen shots, etc.). After an initial case # assigned and an MS email to me that MS would look into it, MS no longer responded to multiple inquiries / emails for follow-up. I followed all the rules - signup, use of MS Edge, etc.
This is not a true scam, it is a legitimate MS offering, but MS is cheating customers then refusing responses to fix the missing $ credits.