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I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. I would not make that purchase without the cashback, and yes, I contact them via the Microsoft cashback webpage, and no one respond. So it does look like a scam. Any ideas?
* Changed to a discussion
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have been trying to "cash out" the cashback. I have reset my password, reentered my info ... you name it, and I have done it.
At this point, I am convinced that it is a Microsoft scam.
Yup. Same experience here. They want to know how I signed up. I don't recall. All I know is they say my purchases are covered. They show as pending then they disappear.
This sounds like a class-action lawsuit is warranted. It may only benefit the lawyers but it would be fun to watch.
I ordered a new phone and smart watch from Samsung, I should have $120+ coming to me from the 10% cash back offered by Edge. It disappeared and have tried to email customer support to no avail. I have only supposedly made 0.72 cents and I've made far more purchases with higher offers than that with the emails confirming "we got you covered" which is bull. I believe it is a scam and they only want to offer this fake feature to get more people to use Edge and therefore collect your data.
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I have two cases open, purchases in October 2023, there have been responses, but they have not been resolved. In November I made six purchases, "We've got your cash back covered", without receiving any money. I see the same issues in these posts and agree with them.