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I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. I would not make that purchase without the cashback, and yes, I contact them via the Microsoft cashback webpage, and no one respond. So it does look like a scam. Any ideas?
* Changed to a discussion
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Interestingly I was paid $9.00 to my PayPal after about 4 months of following up on it.
Same here... Purchased form Home depot, received the confirmation of cash back and got nothing...
Emailed with a "please allow up to 30 days" and nothing.
I sent my receipt, proof of confirmation and other details 2x to two different "names" with the same canned email reply back.
I have to keep emailing looking for a resolution and asked to get a phone call to be verbally explained why I am receiving nothing... Instead they send repeated emails that say, "rest assured we have looked into this"...and inevitably a "we regret to inform you"...blah blah..
I feel like this is a large Ponzi Scam...
Did you get the correct amount? I redeemed a 10% cashback offer for mobile devices and was given only 2% for the purchase. I read the fine print.
Thank you for the awesome advice.
I received an email today with my cashback monthly statement. I was skeptical but logged into my Microsoft account anyway and found that I did have the amount it said available to be paid. I followed the instructions and within minutes had the money transfered to my bank account. It is not a scam; however, I did get an error message when I tried to use the link to transfer to Paypal that was in the email. I had to initiate the Paypal transfer directly through Microsoft.