I can't add a phone number to my microsoft account on microsoft rewards.

Anonymous
2023-08-05T17:30:07+00:00

I clicked "add phone number" on manage how to sign in with microsoft. I then added my phone number and recieved no text. I resent the code and yet recieved no text. I restarted my phone, reset the wifi and looked at other articles with people having this problem. Nothing helped. Please don't send me the microsoft help page on this issue because that hasn't fixed the problem.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-09T01:35:41+00:00

    I have the same issue, repeated over the last three days. Using my phone is useless, as all I get is "Your personal email doesn't work here." Really? I don't have any other! So, I am stuck until MS can fix the problem. All I did in the first place was delete a duplicate but incorrect phone number, which resulted in both numbers being removed.

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  2. Anonymous
    2025-01-03T14:47:03+00:00

    I have tried this multiple times and I get the message that Microsoft cannot add the Alias to my account. I am trying to add my phone number so I can collect my rewards.

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  3. Anonymous
    2024-12-24T22:00:23+00:00

    I’m able to input my number and get the code. But when I put in the code and hit next, it says this alias cannot be added to this account. I have enough points right now to get the $10 gift card but no way to redeem my points.

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  4. Anonymous
    2024-12-24T14:13:40+00:00

    This will help yall trust so basically I accidentally removed my number. Go to support and say u accidentally removed your number and say it sends the code but you're getting the errors. And say you're not using a voip number and it's in your region. Trust this works for me and I've waited for too long hope this help the suffering microsoft rewards users.

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  5. Anonymous
    2024-12-08T23:37:25+00:00

    I’m able to input my number and get the code. But when I put in the code and hit next, it says this alias cannot be added to this account. I have enough points right now to get the $100 gift card but no way to redeem my points.

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