I can't add a phone number to my microsoft account on microsoft rewards.

Wow!, For someone not speaking on behalf of the company, you certainly come across as a total apologist for Microsoft!! - Not enough people who have this problem?? What are you talking about!?!?! There are obviously enough people who have this problem!!! – can you not see the number of people who have registered they agree with this problem above - 1009! - How many people register on the average complaint thread Dom?, nothing even remotely close to that figure!!!, but more importantly, there are loads, and I mean absolutely countlessly LOADS!! - I have looked, and read through TONS of them!!!! - other threads than this one about this problem, not just this one!!!! Google it and see how many threads you find - you'll be up literally all night – have fun!! Also, 25 pages of comments, again, just on this thread alone!!, how many pages of comments on the average thread, Dom? Nothing, again**,** remotely close to that figure!! Just a couple of thousand affected you reckon Dom, do you? 🤣🤣🤣 – there are several thousand people at least who have actually made the effort of agreeing or making comments on or have gone to the trouble of creating all these threads, which would obviously indicate there are millions of people who are actually affected, so, no, Dom, not a few thousand people, there are an absolutely HUGE number of people with this problem and Microsoft needs to sort it out!!!

As I said Microsoft already have and already use this feature - I have used it, recently!, and cost? - No Dom! - but it's "only for a couple of people anyway" isn't it Dom? - what, maybe 50 people, tops? 🤣🤣🤣- Do me a favour!, a colossal corporation like Microsoft, it wouldn't even cost them the salt on half a peanut!! Cost is utterly irrelevant!! - as you yourself say, the processes at Microsoft are totally dumb!! - THAT IS THE PROBLEM!!!! - nothing whatsoever to do with cost!!! - it is because their internal organisation is totally useless - you must surely have seen it with other threads about other topics, as I have, it sometimes takes years for them to action the hugely frustrating problems people have on other threads - NOT because of cost!!, it is because they are so completely useless at dealing with feedback, that is the reason, so, if you'd like to actually help us all Dom, stop bothering apologising for them, and just have a word with your ex-bosses so they actually do something without us having to wait more years!!!

Oh, and MY "rambling on about what is more secure"??? - First, pardon me for breathing Dom! 🙏🙏🙏 - the ONLY reason I even mentioned security AT ALL, was because another Microsoft apologist, like yourself, came up with the security argument, so I just wanted to totally destroy it - fair enough??? - I didn't bring up the security arguments, THEY did!! - But, as you say, you "don't wanna go on about security" do you Dom? - and then you spend an entire paragraph again trying to make a security argument!!!!?!??!!!! -WHAT???!!!! - so, I now have to again!!, totally waste my time, destroying your argument, and you then will have the gall to say that I am rambling on!!!! - can I use the word HYPOCRITE Dom, is that accurate do you think?

Right, then, you asked for it, so here we go, AGAIN!!! on Security!!! - Dom! -

1. "You have a beef with cell phones" - WHAT, are you talking about!!?!?!?, I have no beef whatsoever with cell phones!!, or anybody at all who has one!! - NO PROBLEM WHATSOEVER!!! - YOU are the one with the beef about cell phones!!! - SO DONT TRY AND MAKE OUT IT'S ME THAT HAS A PROBLEM WITH THEM!!! - You're trying to make me (and everybody else who dares not to have a cell phone) out to be some sort of troglodytes who hate modern technology and must be made to have one, that, is the only reason you are posting is it not Dom??, because people aren't allowed not to have cell phones are they??? - how dare they?!?!? and you're gonna try and force anybody who dares not to have a cell phone to have one - it seems obvious from what you have written that is the only reason you have posted trying to stress what a waste of time minority we are and we should all be forced to have one. Well, sorry mate, I couldn't give a monkeys if every single person on planet earth except myself has a cell phone, I am never EVER getting one - clear enough for you? - Why is it such a problem for you I don't have one **** when I, have no problem whatsoever that you, have one??? - YOU have the beef with cell phones NOT ME!!!
2. What are you talking about "people locking their phones - something you can't do with a landline"?? - my point was about computers receiving emails, and that criminals extremely rarely steal computers, but they steal cell phones - ALL THE TIME!!!, so OBVIOUSLY they represent more of a risk than a computer because they are stolen a million times more often!!!, so obviously it is safer to send a message to a computer, which is comparatively, never stolen, and you also obviously didn't read what I said about the police officer telling my wife that all phones are hackable - locked, biometrically or in any way you choose - hackable! and they are ALSO, always being stolen!!! - so please try and understand the point being made in a post before responding to it.

And, as for Microsoft not reading my post - errrrr, well you just did, didn't you, DOM?? - LOL!!!, as you put it, repeatedly!

For everyone who’s frustrated with this, was shuffled around by 3 different departments of Microsoft, including the rewards department (who conveniently only respond via email and don’t have a chat option) and they “solved” this by saying I have to yet again start a new inquiry with yet another department. So it obvious they are manually setting this up to not work. Going to try to redeem through my Xbox, others have said that works. It’s crazy how awful their customer service is.

Well just so everyone knows, the actual problem we're facing is the phone numbers we have and are trying to enter onto our account is already associated with another account so it's erroring out and not telling us. The online chat rep I was talking to was very helpful as far as what the problem was and why there was nothing he could do to help and it all boils down to Microsoft policies. He said they have taken away the abilities to make manual changes so basically unless rewards or Microsoft change their policies or we change our phone numbers to another one that hopefully isn't already associated with another account then we're just dead in the water.

I know the Customer Service is useless. I am not giving up as I"ve spent months earnings my reward points. I'll let you know if I finally get a resolution. Thanks for your response.

This should be an easy process. In trying to claim a reward I hit a wall because there was an error stating that you did not have a phone number to send me a code. In fact you do have the number because I have received similar codes from microsoft dozens of times before. So I went through the above process to add the number again and received the error that the cell number I was trying to enter is already therein the system. Hence Catch 22. Please could you look at this for me please. Thanks