I can't add a phone number to my microsoft account on microsoft rewards.

Anonymous
2023-08-05T17:30:07+00:00

I clicked "add phone number" on manage how to sign in with microsoft. I then added my phone number and recieved no text. I resent the code and yet recieved no text. I restarted my phone, reset the wifi and looked at other articles with people having this problem. Nothing helped. Please don't send me the microsoft help page on this issue because that hasn't fixed the problem.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-09-22T18:32:26+00:00

    Sorry, David. Welcome to the club of not getting a resolution for this problem.

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  2. Anonymous
    2023-09-01T17:37:58+00:00

    That sounds right, Reg.

    Now for anyone posting replies to help, how can you ignore the clear evidence that there is something wrong on Microsoft's end. All of you "trying to help" have to realize you're not helping at all and your "solutions" just add to the frustration.

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  3. Anonymous
    2023-10-13T16:01:13+00:00

    Do you hear that Microsoft? Your users are losing the will to live because you won't fix a stupid error on your end. Maybe this is what Microsoft actually wants? Ignore their customer base until they lose the will to live. Then all their remaining Microsoft Points will be recycled and never redeemed. In theory, it COULD be a reason why everyone gets ignored and the problem doesn't get solved. Not sure though. What does everyone else think?

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  4. Anonymous
    2023-08-31T09:32:23+00:00

    Then i add my phone number to my Microsoft account i cant access the verification code how can i get code

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  5. Anonymous
    2023-08-16T02:54:50+00:00

    You can add your phone number to your Microsoft account by the steps below, instead of the steps from Microsoft Rewards.

    1. Sign in to Manage how you sign in to Microsoft. If you’re having issues signing in to your Microsoft account, see Microsoft account help for more info.
    2. Select Add emailor Add phone number.
    3. Follow the instructions to add a new email address or phone number to your Microsoft account aliases.
    If you are operating on a Windows system, you can optimize your connection to Microsoft servers by following the steps below. "Win" logo key + "Q" to open the search box, type 'ncpa.cpl', press Enter to open the "Network Connections" window, select your network adapter, right-click it > "Properties", double-click "Internet Protocol Version (TCP/IP)", then check “Use the following DNS server address", and*****type* "4.2.2.1" in "Preferred DNS server", and type "4.2.2.2" in "Alternate DNS server", then press OK*.*<br><br><br><br>If your other network applications fail to work properly (unable to load or slow connection) due to the above changes, you can set it to "Obtain DNS server address automatically" after the problem is fixed.

    Additionally, recently due to server network issues, the service may be abnormal in some countries and regions, you may need to wait for a while and try again. Microsoft has received several similar feedback recently, and we are working on it.

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