Microsoft Rewards searches not earning me points for every search

If it's not a completely hilarious joke the agent is making about his own department's ineptitude, then it means it's probably a bot's scripted response. You know, like the bots they created the cool down period for to thwart them from earning points, which is the very reason this thread exists in the first place. Both of these realities satisfy my itch for genuine irony, but yeah, if self aware, that agent is one cold-blooded comedian.

Ok so I have a big problem with Microsoft Rewards that has been ongoing for months with no resolution. I am aware this might be not be best place to ask this question, but unfortunately I've already contacted Microsoft Rewards support multiple times only for them to give me information that is useless. I think they don't understand my problem and are giving me information that doesn't work. Basically what's been happening is on a new day of using Microsoft Rewards searching using both Desktop and Mobile, I usually get points for a few searches, usually no more than 4. You'd think if I searched for something random like a random bunch of letters of a random number like I usually do to earn points, it would give me the 5 points for a search, but no. For some reason it's limited to at least 4, I'm pretty sure. Then once I hit 4 I have to wait an unknown amount of time to search another 4 or however many I can search for. Why is this a thing? When I have contacted Microsoft Rewards support, twice now the agent in charge of the support request tells me that I should be rewarded the points after a couple of initial searches. While technically I do get up to 4 searches that actually give me points at the start of a new day when I've earned no points for the day, I can't earn any more points for searching until I've waited for a while. And that amount of time is completely unknown. The most recent email which for some reason has been going to my outlook account/microsoft email account instead of the desired email address, they state a way to help with my problem by clearing the search history from Edge. I rarely use Edge anymore, as I primarily use Firefox. So how does this help, like at all? I have no idea how to fix this issue and should not have to wait to search again. This has never happened to me before and started months ago and still hasn't been fixed yet. I just submitted ANOTHER request to Microsoft Rewards support but I sincerely doubt they'll be able to provide me with any new information considering the last two times I've contacted them, I get the same response, even from a new agent telling me I get awarded after a couple of initial searches. What part of not able to earn points for searches after like 4 don't they understand? I literally can't search past 4 before I have to wait for time to pass so I can search again. I am so confused and honestly from the way Microsoft Rewards support is mishandling my cases, getting a little irritated that they don't seem to understand anything I'm explaining to them.

If anyone knows how to help me with this, I'd greatly appreciate it. Microsoft Rewards support can't be the only way to get an issue resolved, especially if they literally are useless. First it was them not getting back to me for days and now it's them getting back to me but with useless information. This is so frustrating

BRO the same for me i have waited for like 4 hr AND STILL NOTHING so that is why i only have 165 points

April 5 2024 in Canada exact same thing here . I used to be willing to use Bing all day but now I get my points which I donate to a US charity then get out of bing till the next morning. This morning it has taken me 3 hours to acquire 90 points I’m still not done with my mobile collecting today. And for the past several days there have been no 30 point activities only one or two 10 point and three or four 5 point . Whatever Microsoft’s strategy is having the opposite effect. I will leave bing and edge entirely.

The points are awarded sporadically.

Today I received points in the browser but when loading MS Rewards app for Xbox is shows 0 of 150 points.

This is a broken system and IMHO I feel it is intentional.

Like I have said repeatedly, if they are going to end the Rewards points, they should just do it.

This is ridiculous.

I have zero luck with the rewards support team. I’ve had an open ticket for a while, because Bing is showing a different number of earned rewards than actual Microsoft rewards is showing. I had to submit many tickets because the first couple of tickets were immediately closed by Microsoft support and no resolution. Today I’ve submitted two brand new tickets to them and nothing is showing up an email or any confirmation on my screen of the ticket number because I went through my daily ritual of earning all PC and mobile points, but my PC shows I’ve earned all PC points but have zero mobile points. My mobile device shows I’ve earned all mobile points but zero PC points, I understand this is a free program but this is really ridiculous. I rather just go back to Google.