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I over the past week all
Of my receipts have begun being declined by Microsoft Bing. All my receipts are valid and in date (within 14 days of purchase) but Microsoft has declined all of them. What is going on?
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
But what bothers me the most is we received ZERO reason why the receipt is "rejected". You'll give me the rules TO submit, which I'm following, but you will reject and give ABSOLUTELY no explanations as to why, nor a way for me to understand WHAT was the rejection for!
Same issue here. Microsoft keeps changing things and not only making them worse but breaking things all together. I submitted a ticket but havent heard anything back and have ZERO faith that they will actually do anything other than say "yeah we messes up, get over it".
Same thing is happening to me. This is just a bogus app and Microsoft should be ashamed of themselves.
Update: I put in the ticket, and included the photo of the receipts in question along with screen shots of the submission denial and the "possible reason" detail. I did get an unusually quick response; the CS restored 3 of the denied receipts. I messaged again asking what about the other 3, and then they also were restored. However, the opportunity to get a bonus for scanning 6 receipts is permanently lost, and MSFT CS offered no explanation for the issue.
Same problems.