Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-13T12:20:40+00:00

    Time to just go back to Google, and show without points Bing is trash

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  2. Anonymous
    2023-12-02T18:29:58+00:00

    Microsoft rewards is definitely broken. I have bing as default on all devices and browsers and I received zero points yesterday and the day before and today have 5 or 10 after many, numerous searches. Definitely doesn’t encourage me to keep using bing. I can just as easily go back to google or some other search engine, so I don’t get it. It’s very obviously broken.

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  3. Anonymous
    2023-11-30T23:53:58+00:00

    Same here. Neither mobile or PC are awarding points today. Zero. Zero.

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  4. Anonymous
    2023-12-01T12:52:35+00:00

    I'm hoping they're just cleaning things up to get set for December; I did my points today and while they did originally register my 90/60 search for my searches, earlier this afternoon it now shows 0 each, but I know the points are still there.

    I also noticed that puzzle pieces may be starting to move again shortly, and got a daily bump from 5 to 9 points, but while it said I did the 3/3 searches, I didn't see those points added to my account. I checked this with two other of my accounts and saw the same thing....

    ok, so it went worse..... Puzzle pieces do look to be back, but the 9 points your getting is included in the 90 pc searches, not apart like before, so that sucks.

    What's worse, is that after the 5 point extra activies get reduced to 1 point, the 10 point activies look to be 2 points now, and one can asume that the 15 pointers will be 3 points. This is a 1k hit per month.

    While I'll probably keep my streak alive with daily sets, and will continue to use edge as it's a fine browser overall, I won't be doing most of the other things as they are a waste of time at this point, particularly the delays between each search. I at least got what I wanted out of the rewards while it lasted *shrug*

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  5. Anonymous
    2023-11-29T16:19:45+00:00

    I am having the same issue with the PC Search points no longer functioning. Maybe they turned off using it on a Mac. It worked for me up until this week being on FireFox on a Mac. Perhaps it can only work using Edge.

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