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I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For me, I have not been able to get points for pc search or mobile search which I normally rely on
Same here for me. All that Microsoft has to do is fix the points that are not working. Doesn't seem like too difficult if they wanted to. But all I get is another AI email but nothing changes.
What part does Microsoft have in repairing this problem?
Occasionally, when I search with my PC, my points do not get added. The same goes for completing activities on PC as well. I have cleared my cookies several times and still, the points do not get added. I only get the points with my phone.
Same thing is happening to me. I get the check mark for the 1st set of the Daily Series (3 choices) but don't get the check off for the other two. I have updated my PC, cleared the cache several times. What gives? Let's get it fixed for all of us, please. Your team is supposed to be some of the best but it isn't showing that way right now! And I donate most of my points to charities. It's not like I'm looking to make something from this. Just a nice daily mind tweak.