Why am I not getting rewards points for searches anymore?

Anonymous
2023-12-01T16:51:37+00:00

Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from Bing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-01T22:38:11+00:00

    Still NOT WORKING

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  2. Anonymous
    2023-12-28T17:16:10+00:00

    Weirdly enough, after contacting support and letting them know it stopped at 20, they did something that made it work this morning. Both laptop and mobile device. They absolutely know its on their end. I also cleared my cache and it did not work yesterday. So, I would challenge them to the fact that their system is the problem as well.

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  3. Anonymous
    2023-12-22T09:27:19+00:00

    It still happening today as of Dec. 22 that no points are being earned. it went from getting a glitched 15 points to almost no points at all. The entire purpose of the rewards program renders it useless since you can't earn any points anymore besides just doing the little quest tasks, but it's not the same as completing daily searches. Microsoft needs to fix this problem, this is a critical error that can't be solved on the client side, we already tried everything.

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  4. Anonymous
    2023-12-16T10:23:56+00:00

    This is getting worse.

    I've just done ~10 searches & got 3 points (for the 3rd or 4th one) & the displays of points don't match.

    The dropdown shows 0, the search page shows 3 & my rewards page shows 000s.

    MS support said 'be sure you aren't using an algorithm or sth to cheat' ****? You've changed how it works & I'm cheating? Really?

    I use this as I get something back goog_e is just 100% on the make & is known to skew results for $$, so I'll ditch this if it doesn't improve & duckduckgo will get all the searches...

    At a time when MS stock is apparently at a record high this is disgusting.

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  5. Anonymous
    2023-12-07T17:45:50+00:00

    same thing happened to me.

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