Hello All,
We Have this case escalated to the higher support. We'll update you once we have the information. You may also contact Answer Desk support team for further assistance on this link. Thank you for your patience.
Regards.
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I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when it is idle. It happened after I needed to render quite a few videos consecutively with Adobe Premiere Pro.
Has anyone else had this issue? Is it a software/firmware issue, or hardware? I am worried that it is going to begin shaking while I am not idle and that will become increasingly frustrating while editing.
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Hello All,
We Have this case escalated to the higher support. We'll update you once we have the information. You may also contact Answer Desk support team for further assistance on this link. Thank you for your patience.
Regards.
Hello,
Have you tried to run the Software Repair tool? This is a tool that you need to download and run on your Surface device to fix common software problems. You may download the tool in this link.
Don't hesitate to post back if you need further assistance.