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I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when it is idle. It happened after I needed to render quite a few videos consecutively with Adobe Premiere Pro.
Has anyone else had this issue? Is it a software/firmware issue, or hardware? I am worried that it is going to begin shaking while I am not idle and that will become increasingly frustrating while editing.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just started happening to me yesterday! I'm glad I read all 4 pages of comments here. I'm out of warranty, unfortunately. And doesn't seem like there is a solid fix yet. . . Thought I'd chime in though and log myself as another frustrated user.
Feel free to check out a similar thread on the issue: Surface Pro 4, Screen Flickering, Shacking
Seems to be drawing more attention over there. We're all patiently awaiting official response from Microsoft.
Just started happening to me yesterday! I'm glad I read all 4 pages of comments here. I'm out of warranty, unfortunately. And doesn't seem like there is a solid fix yet. . . Thought I'd chime in though and log myself as another frustrated user.
So I have found several fixes that have temporarily fixed or masked the problem... However after a few weeks of finding a solution it starts again and I need to find a new solution.
So far why two fixes have been:
Adding seconds to the taskbar clock, this worked and worked for quite a while but after a few weeks the shuddering/shaking would start again once it got warm (about 50 degrees).
Second fix was getting and external usb fan to blow on the back of the surface/increase airflow over the fan to assist with the Surface's own cooling system. This has also worked very well for about 3 weeks. Until yesterday when the shuddering/shaking starts either 20mins after I boot my Surface up, when I start using heavy video editing software like Adobe Premiere, or play a low capacity game for 20mins.
Any suggestions on other fixes are welcome... or even a software fix by Microsoft. I have tried many fixes and at the moment they are the only two that have worked for me.
I have tried installing f.lux that some people have suggested, but only had very limited success. Besides now that Windows 10 Creators update has "Night Mode" f.lux is pretty much redundant.
f.lux did not make any difference to whether the shuddering/shaking happened. However, as I have been working on my surface more the shuddering has become much worse, when it happens. It looks like a hardware issue now, but the way it started with overheating, and the point when it seems to start when it's too hot (excess of 50 degrees) still make me think it's a bit of software issue. And once it happens, leaving it turned off for a few hours and restarting seems to help.
I will likely get it replaced on warranty, however I still need to use my Surface Pro 4 doing heavy tasks for the next 3 months. So workarounds and cooling methods would be great.
Well the adding seconds work for me, but a couple I needed to set a load of large videos to encode and now the shuddering is occuring about 30mins after I start my surface and the fan starts heavily.
I am unable to get a replacement as I working in South Africa until July so that's not an option and from other people's posts it appears that it doesn't actually fix anything just postpones it until your Surface gets really hot again.
I am going to try the f.lux thing and see if that works, or at least masks it until there is a firmware patch for it(!) or I get back to the UK and get a warranty replacement.
