Surface Pro 9 lagging after sleep but only until power supply is conected

Anonymous

Hi,

I have a MS Surface Pro 9 and after waking up from sleep the screen is always sluggish (i.e. the mouse moves aren't fluid). However, as soon as I plug the power supply the lag goes away and is away even when I unplug it.

I've done a diagnostics but couldn't find anything.

Any ideas what could be the root of this problem? I don't have anything ressources intensive that is running.

Thanks,

ioan

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Anonymous

Updated April 26, 2024

Thank you for reporting the issue. A fix is now available through Windows Update. For more information about updates for your Surface device, please see Surface Pro 9 update history.

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62 additional answers

Anonymous

2024-03-04T02:37:56+00:00

I have the exact same problem. Definitely, a bad firmware update. Microsoft please fix.
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Anonymous

2024-03-03T18:48:12+00:00

Hello-

I have the same issue. However the work around for me was changing what happens when the lid (keyboard) closes. I switched it to go to hibernate rather than sleep. Also switched the power button to hibernate as well. Haven't had an issue yet.

Hope this helps

-B
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Anonymous

2024-02-29T13:06:21+00:00

I have the same problem too!!!!! Started around 2-3 weeks ago. My device has auto updates on. Judging from the amount of responses I highly suspect it’s from one of the recent updates. My device is less than a year old. Nothing heavy, I literally only run Chrome and watch Youtube videos.
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Anonymous

2024-02-22T16:12:34+00:00

How did you do that?
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