Surface Pro 4 Jul 2017 Update - Type Cover not working

Anonymous
2017-07-23T01:24:48+00:00

I updated the latest update Jul 2017 and it bricks my type cover completely. Tried everthing, from reset, volume + and power, everthing including cleaning etc. 

I just do not understand. When I did Apr 2017 update, it also half bricked it, but at least using volume+ and power helps, but now totally unusable. 

If anyone come across, this, please help.

**The thread is moved to the cover category.**

Surface | Accessories | Surface Type Cover

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-05-15T05:55:32+00:00

    I encounter problems with my clear type keyboard.

    When the battery of Surface Pro is drained and 0%, after I plug the charger, it starts and the keyboard is working.

    After the battery is charged, I shut down the tablet, then I restart and the keyboard is not working.

    Be advised, I contacted Microsoft and I was asked to restore and I did so

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  2. Anonymous
    2019-05-03T11:43:42+00:00

    Yes, that seems to be one of the consistent patterns that people report - drain the battery, it works for a short time, then it goes back to not working.

    Mine is still dead. I go through the various dances from time to time, and I live in hope with each firmware upgrade ... but I'm resigned to the fact its a goner :-(

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  3. Anonymous
    2019-05-03T11:18:31+00:00

    It was too good to be true, not working again. :(

    I was able to close it for a while, then open it again and used the typecover for maybe 30 mins before putting away. 

    I went to use it several hours later and it is dead again. 

    It still shows that the port and cover seem to be capable of operating.

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  4. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-05-03T09:52:40+00:00

    >and I also left it to discharge completely due to non-use for a couple of days.

    others that report this unfortunately state that this does not persist. let us

    know.

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  5. Anonymous
    2019-05-02T23:21:19+00:00

    My Type Cover came back to life today - after being unusable for many months.

    * This proves the hardware had not failed.

    * I had taken no particular action to fix the issue, I started as usual by turning on my Logitech kb & mouse.  The type cover was already connected as I was using it to protect the screen.

    * I did receive a notification balloon that the Type-Cover had been added.  

    * The only observations I have is that I installed all the available updates recently, and I also left it to discharge completely due to non-use for a couple of days.

    So my assumption is that the fresh startup managed to allow the latest update to finalise some driver installation... For how long I don't yet know.

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