Surface Pro 4 Jul 2017 Update - Type Cover not working

Anonymous
2017-07-23T01:24:48+00:00

I updated the latest update Jul 2017 and it bricks my type cover completely. Tried everthing, from reset, volume + and power, everthing including cleaning etc. 

I just do not understand. When I did Apr 2017 update, it also half bricked it, but at least using volume+ and power helps, but now totally unusable. 

If anyone come across, this, please help.

**The thread is moved to the cover category.**

Surface | Accessories | Surface Type Cover

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2017-08-27T11:08:36+00:00

    SurfacePro4_Win10_15063_1702001_0.msi update as suggested in this forum. After a restart the problem was fully fixed. After a second restart its bricked again.

    despair and disappointment :-(

    the refurb exchanges have a 90 day warranty (or the balance of your original warranty, whichever is longer) - so exchange it again.

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  2. Anonymous
    2017-08-27T03:20:36+00:00

    after more than 1.5 months, numerous resets/wipes/installations, but most importantly having replaced by Microsoft both the typecover (first) and the machine (last week) - sending them with UPS to Germany - the problem is still here!!!!

    the new typecover seems OK since I have tested it in the a shop. Also on the new machine I was lucky to see it working a couple of times (but now its bricked again).

    the problem persisted once I received the new machine (with a couple of exceptions and other side problems). However, after applying all updates the typecover, once again died. I tried the SurfacePro4_Win10_15063_1702001_0.msi update as suggested in this forum. After a restart the problem was fully fixed. After a second restart its bricked again.

    despair and disappointment :-(

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2017-08-26T20:46:28+00:00

    did they cover this under warranty or did you have to pay?

    >>I went back to the MS store and I got a new machine. I hope another update doesn't break the typecover again

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  4. Anonymous
    2017-08-26T17:00:53+00:00

    Here in Creator is the same thing, it did not work.

    I haver SP3

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  5. Anonymous
    2017-08-25T07:03:36+00:00

    Anf hopefully the SP4 next!

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