Surface Pro 4 Jul 2017 Update - Type Cover not working

We users after this update have done everything and no clean install will solve because the upgrade, clean installation and any kind of ligament of the device? It will not change the device firmware.

Well I think that soon I will record a video and put on youtube playing my Surface on the wall, because the update has ruined my surface. Until July 22nd it was normal and now the keyboard does not work anymore, and I mean again it is happening with several people.

I have the Surface PRO 3 and I have 2 type cover I'm already tired of writing in the forums my problems and I find it very strange that people can not fix it by pressing the volume + button and off. Apparently this was a badly solved Microsoft firmware update that eventually ruined the surfaces.

Unfortunately I took good care of this device for an update from Microsoft to ruin my device. They do not help in any way!

I have tried several times, I have already returned to 8.1 and nothing. THAT IS THE KEYBOARD DRIVER DOES NOT CHARGE WHEN THE DEVICE IS TURNED ON OR RESTARTED.

So many times I called to solve my surface and only 2 times I got the keyboard to work, but after restarting or turning off, it was no longer working.

I TRIED EVERYTHING!

I am just waiting for a statement from Microsoft to release some FIRMWARE that fixes my device.

Well I set up an appointment with the Microsoft store in Natick Ma. I wrote in the notes I was coming in for an exchange due to a firmware issue caused by Microsoft's July update. I had been there a week before for the same type cover issue. It was if I was a brand new customer, ( do they keep notes on the customers who have problems?) My new service tech did the same things as I had done and what the other tech had done, clean the cover connections ,look for the driver, etc and nothing worked. He then asked if I had done a complete wipe of the computer and reinstall. I said no because it hadn't solved anyone else's cover issues on this thread. He then said that they would take my computer in and try to fix the issue at the store. ( do a total wipe of the computer) I asked what happens if it cant be fixed, will they exchange it? That was when I was told my computer was out of warranty.

They will not exchange it unless someone of a higher authority authorizes the exchange. And when I showed him this thread, it didn't mean anything to him.

It looks like I'm stuck with a surface Pro that doesn't work with the keyboard cover.

 Can you tell me what the warranty policy is for a  computer damaged by a Microsoft update? Is it buyer beware? No warranty?

Not a big fan of the Microsoft store, not very helpful. Hopefully a solution comes up on this thread.

Hey there, 

Just had a thought about this. Reading through, your saying the drivers are not there, visible, for the keyboard?

When you plug your keyboard into other devices, they work. But not on your device. Now, I maybe wrong with this idea, But it is worth a shot. 

Have you tried downloading the essential drivers for Surface 4 here:

https://www.microsoft.com/en-us/download/details.aspx?id=49498

Regards,

That didn't fix it! Is there a driver, just a driver, I can download or maybe somehow undo the latest update/firmware to BEFORE last weekend! PLEASE! This can't be happening to just a few random surfaces. Not one surface owned by a Microsoft employee is experiencing this issue? My signature type cover worked perfectly fine until this last update! Adding, I'm also starting to worry if MY wifi & pen will be next!

I have same problem, resetting the windows is not working at all. my type cover with fingerpring still doesnt work. i also cant found the type cover driver in device manager under keyboard. it happened after the las update july 2017..