Surface Pro 4 Jul 2017 Update - Type Cover not working

Anonymous
2017-07-23T01:24:48+00:00

I updated the latest update Jul 2017 and it bricks my type cover completely. Tried everthing, from reset, volume + and power, everthing including cleaning etc. 

I just do not understand. When I did Apr 2017 update, it also half bricked it, but at least using volume+ and power helps, but now totally unusable. 

If anyone come across, this, please help.

**The thread is moved to the cover category.**

Surface | Accessories | Surface Type Cover

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

441 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-07-26T01:01:37+00:00

    Yes, that was the download and it didn't work

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-07-25T23:01:56+00:00

    I am in Singapore. Tried downloading the image but the download speed is so slow, like 12hrs, and keep breaking. Tried more than 10times, without success. Any other way of getting the image?

    Was this answer helpful?

    0 comments
  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2017-07-25T13:27:57+00:00

    I doubt the image has changed in the past few days.

    I can't help with slow downloads. This is mostly reported outside the USA. I

    have reported it multiple times but it never seems to get fixed.

    Bottom line, if you have done a complete wipe and reinstall windows from that

    downloadable image and then applied updates and still have the issue, you need

    to exchange your Surface. If it was software, after a reimage the problem would

    not occur.

    >>as I already wrote, I've done this (painful) step few days ago downloading this image: SurfacePro4_BMR_155_6.6.0

    >>

    >>

    >>

    >>Is the one you propose a new version?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-07-25T12:55:16+00:00

    as I already wrote, I've done this (painful) step few days ago downloading this image: SurfacePro4_BMR_155_6.6.0

    Is the one you propose a new version?

    Please note that the link provided is too slow (tried downloading over various networks).

    Was this answer helpful?

    0 comments
  5. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2017-07-25T12:46:46+00:00

    if it is software, a complete reimage from a downloadable recovery image would

    fix that

    https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/downloadablerecoveryimage

    >>It's been approximately two weeks that I am having this problem.

    Was this answer helpful?

    0 comments