Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-08-04T19:01:23+00:00

    Signed up to findothers.com as per the instructions. We need to keep up pressure on Microsoft. After this lunacy, it's likely to be Apple for me from now on

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  2. Anonymous
    2022-08-01T19:09:48+00:00

    HOLDING MICROSOFT TO ACCOUNT - I'VE STARTED THE BALL ROLLING!!

    I have been in this discussion now for several weeks and have raised two tickets with MS, both times when I requested escalation they have just ignored me! So I am angry and reading how many others that we know of here are affected, some with substantial loss of data, loss of all they operations due this issue, I'm even angrier.

    Some of you have mentioned taking a Class Action out against MS and I have now looked into this. I am based in the UK and have found a great platform where we can take collective action together.

    To start with we must find ALL the people affected by this issue, including all those who I fear have simply bought new devices, my guess is around the world there will be thousands. This will begin as a campaign which once we get 50 of us in the group we will then take out to the media. From here we will leverage to hold Microsfoft accountable.

    This is the link for the campaign page so join and spread as far and wide as possible! https://findothers.com/campaign/calling-on-microsoft-to-compensate-surface-go-owne

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  3. Anonymous
    2022-08-01T19:08:45+00:00

    HOLDING MICROSOFT TO ACCOUNT - I'VE STARTED THE BALL ROLLING!!

    I have been in this discussion now for several weeks and have raised two tickets with MS, both times when I requested escalation they have just ignored me! So I am angry and reading how many others that we know of here are affected, some with substantial loss of data, loss of all they operations due this issue, I'm even angrier.

    Some of you have mentioned taking a Class Action out against MS and I have now looked into this. I am based in the UK and have found a great platform where we can take collective action together.

    To start with we must find ALL the people affected by this issue, including all those who I fear have simply bought new devices, my guess is around the world there will be thousands. This will begin as a campaign which once we get 50 of us in the group we will then take out to the media. From here we will leverage to hold Microsfoft accountable.

    This is the link for the campaign page so join and spread as far and wide as possible! https://findothers.com/campaign/calling-on-microsoft-to-compensate-surface-go-owne

    Was this answer helpful?

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  4. Anonymous
    2022-08-01T19:06:23+00:00

    HOLDING MICROSOFT TO ACCOUNT - I'VE STARTED THE BALL ROLLING!!

    I have been in this discussion now for several weeks and have raised two tickets with MS, both times when I requested escalation they have just ignored me! So I am angry and reading how many others that we know of here are affected, some with substantial loss of data, loss of all they operations due this issue, I'm even angrier.

    Some of you have mentioned taking a Class Action out against MS and I have now looked into this. I am based in the UK and have found a great platform where we can take collective action together.

    To start with we must find ALL the people affected by this issue, including all those who I fear have simply bought new devices, my guess is around the world there will be thousands. This will begin as a campaign which once we get 50 of us in the group we will then take out to the media. From here we will leverage to hold Microsfoft accountable.

    This is the link for the campaign page so join and spread as far and wide as possible! https://findothers.com/campaign/calling-on-microsoft-to-compensate-surface-go-owne

    Was this answer helpful?

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