Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-26T16:42:20+00:00

    Call Microsoft support, at this stage that is all you can do until Microsoft issues a firmware update that reminds the Surface how eMMC works.

    We all must issue support tickets. This problem can only be fixed by updated firmware period.

    Getting it moved up the corporate ladder is a start as the low level CRS's only know what the database script tells them.

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  2. Anonymous
    2022-06-26T11:19:49+00:00

    Just for documentation and comparison here: I made photos of each of the 6 UEFI pages of my wifes Surface Go gen. 1 (8 GB, 128 GB SSD), although this model is not affected. Nevertheless here is the PDF (for sure w/o S/N):

    https://mega.nz/file/pFVHFI4a#YoAwPzSepNxtGFe0YsAzkaQF3XJtr5PapyBfYQkjAbI

    BTW: I saw the Battery Limit option and activated it now. I expect the behaviour is quite the same as e. g. with my Samsung A7 Lite LTE (which fits into my trousers' pocket just in case :-)) and limits the maximum SoC to e. g. 85 %.
    Uh, no, just binged: Battery Limit setting (Surface) - Surface | Microsoft Docs

    50 % is quite little so it is only useful if you nearly always and only use the device on your desk connected to external power.

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  3. Anonymous
    2022-06-25T15:26:28+00:00

    Same exact same thing here. Tried everything, exact same problems when trying to use Recovery Image as others are having, infinite loop. Boggles my mind that this many Surfaces are Bricked. I really like Microsoft products but if they don't do anything, I doubt I will ever buy another Surface device again, which is a shame.

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  4. Anonymous
    2022-06-22T22:42:32+00:00

    i brought it from official second-handed channel

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